SurvivalServers (DayZ) 69 Posted September 22, 2012 Everyone please understand that we have a lot of orders to fill and a lot of transfers for current customers. We are going to help everyone as fast as we possibly can!Sincerely,Survival Servers Share this post Link to post Share on other sites
BossAchren 0 Posted September 22, 2012 Everyone please understand that we have a lot of orders to fill and a lot of transfers for current customers. We are going to help everyone as fast as we possibly can!Sincerely,Survival ServersStill working the midnight oil? Share this post Link to post Share on other sites
evox91 1 Posted September 23, 2012 Would it be possible to get a timeframe of how long it takes to get set up? the OP said 2-3 hours, then was amended to 4-8, but im sitting here at 22 hours now, and my community is getting itchy. Share this post Link to post Share on other sites
nathan0490@gmail.com 2 Posted September 23, 2012 Would it be possible to get a timeframe of how long it takes to get set up? the OP said 2-3 hours, then was amended to 4-8, but im sitting here at 22 hours now, and my community is getting itchy.These guys had our first server up in less than 2 hours. However, with the amount of transfers and new customers that I would guesstimate (greater than 100) it has to take longer. I'm sure they will have your server up soon man. Hang in there, it's worth the wait. We have had an official 40 man server and currently have a 40 man Lingor Private Community Hive and it has been great so far, currently awaiting our Private Chernarus to go online :). Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted September 23, 2012 (edited) These guys had our first server up in less than 2 hours. However, with the amount of transfers and new customers that I would guesstimate (greater than 100) it has to take longer. I'm sure they will have your server up soon man. Hang in there, it's worth the wait. We have had an official 40 man server and currently have a 40 man Lingor Private Community Hive and it has been great so far, currently awaiting our Private Chernarus to go online :).You're right, we have tons of transfers at the moment. Thanks for sharing your experience and helping everyone understand! Transfers will take 24-48 hours like mentioned in the order form. This is only to alleviate the huge influx of transfers we've had. After a day or two we'll be able to transfer within a few hours like normal!Would it be possible to get a timeframe of how long it takes to get set up? the OP said 2-3 hours, then was amended to 4-8, but im sitting here at 22 hours now, and my community is getting itchy.Please submit a ticket and I'll try to give you an accurate ETA, thanks! Edited September 23, 2012 by SurvivalServers 1 Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted September 23, 2012 (edited) We're finishing most every one of the transfers in the next 3-4 hours!Update: Good News! We've been white listed. Public hives now available. Pre-orders going up ASAP! Edited September 23, 2012 by SurvivalServers Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted September 24, 2012 We've gotten through the majority of transfers.As a note, all transfer requests will now be processed in 24 hours instead of 48 :) Share this post Link to post Share on other sites
grumpyhamster 0 Posted September 24, 2012 Hey, I have just received my upgrade to a private separate hive yet have one or two problems. First, I can't seem to find any php database access or map tool. Second, the time zones seem messed up. I'm in the UK so usually use gmt+0, but all the timezones in the changer just give me night. Some are brighter than others, but their all night. Lol.I have put in a support ticket regarding this but not sure what times you work to answer it.Many thanks for the great service. I'm sure this is just a temp bug since you released private hives as I never had any probs before with you.Ticket I'd # 562491 Share this post Link to post Share on other sites
grumpyhamster 0 Posted September 24, 2012 Hey, I have just received my upgrade to a private separate hive yet have one or two problems. First, I can't seem to find any php database access or map tool. Second, the time zones seem messed up. I'm in the UK so usually use gmt+0, but all the timezones in the changer just give me night. Some are brighter than others, but their all night. Lol.I have put in a support ticket regarding this but not sure what times you work to answer it.Many thanks for the great service. I'm sure this is just a temp bug since you released private hives as I never had any probs before with you.Ticket I'd # 562491Just a quick update. It seems the timezone changer has started working with correct time. So its just the php access and map tool please. Share this post Link to post Share on other sites
Pegz 49 Posted September 24, 2012 Trivial question is there plans to load any data in the knowledgebase on your site? Possibly a guide to DB editor for example. While nicely done some folks would certaintly appreciate a little hand holding to get started. Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted September 24, 2012 (edited) Just a quick update. It seems the timezone changer has started working with correct time. So its just the php access and map tool please.Submit a support ticket. The forums are not the right place because we cannot find your specific account :)Trivial question is there plans to load any data in the knowledgebase on your site? Possibly a guide to DB editor for example. While nicely done some folks would certaintly appreciate a little hand holding to get started.Absolutely yes. We're working on the knowledge base this week and will be opening up a discussion forum too. Edited September 24, 2012 by SurvivalServers 1 Share this post Link to post Share on other sites
grumpyhamster 0 Posted September 24, 2012 I had put one in earlier, The I'd is 562491. Was just hoping for fix today as I'm back at work tomorrow.Many thanks Share this post Link to post Share on other sites
Desiree 1 Posted September 24, 2012 I must say, when I signed up with SS, I thought the service would be on par with the cheap price. I am pleased to say that I was wrong. Top notch service, always a fast response and always seem happy to help. No server issues at all. I'm a satisfied customer. 1 Share this post Link to post Share on other sites
Siggy (DayZ) 95 Posted September 24, 2012 Me and a group of mates are really considering buying a server, we are all from Australia, but we will probably get an LA server as the ping is only 180, a question though, if we buy fully managed how long does the server go offline for to update battleye, hive version, beta version and stuff like that, and can we also change the time zone and all that stuff if we use fully managed. Share this post Link to post Share on other sites
maddyn99 (DayZ) 25 Posted September 24, 2012 Me and a group of mates are really considering buying a server, we are all from Australia, but we will probably get an LA server as the ping is only 180, a question though, if we buy fully managed how long does the server go offline for to update battleye, hive version, beta version and stuff like that, and can we also change the time zone and all that stuff if we use fully managed.I have used them for about a month....Updates for BE are neglible. You wont even notice. Upgrades to Hive and Dayz take them a bit to get uploaded, but mine was done in about 6 hours after the update was available. Arma updates are almost instant and there are several versions to choose from. Yes you can change the time zone, along with MoTD, difficulty, tracers, 3rd person, etc.All in all they are a great provider and i would highly recommend them. Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted September 24, 2012 (edited) Me and a group of mates are really considering buying a server, we are all from Australia, but we will probably get an LA server as the ping is only 180, a question though, if we buy fully managed how long does the server go offline for to update battleye, hive version, beta version and stuff like that, and can we also change the time zone and all that stuff if we use fully managed.The server is stopped, update is applied, then start the server back up. Process takes 1-2 minutes.You can modify the time zone, yes (requires stopping/starting the service).You can change anything you want under fully managed - we'll just gladly do it for you.In the case that a huge update comes and we have a lot of requests to update your server, it may take a few hours as mentioned above to get your fully managed server updated. Edited September 24, 2012 by SurvivalServers Share this post Link to post Share on other sites
Pegz 49 Posted September 25, 2012 (edited) Nevermind being taken care of thanks. Edited September 25, 2012 by Pegz Share this post Link to post Share on other sites
Siggy (DayZ) 95 Posted September 25, 2012 Thanks for the replies, me and the rest of my mates are going to have a chat about it today, we are most likely going to order a server in the next few days Share this post Link to post Share on other sites
jamesjordan24@hotmail.com 14 Posted September 25, 2012 General ETA on Priv. Server Setup? Share this post Link to post Share on other sites
Tabarnator 10 Posted September 25, 2012 (edited) HelloI ordered my server maybe an hour ago :thumbsup: Just want to know if there any chance i get it today ?Cant wait to put my :beans: on it :) Edited September 25, 2012 by Tabarnator Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted September 26, 2012 General ETA on Priv. Server Setup?ETA of about 24 hours right now on new orders, we are getting tons of orders right now so please be patient with us!HelloI ordered my server maybe an hour ago :thumbsup:Just want to know if there any chance i get it today ?Cant wait to put my :beans: on it :)Please submit a support ticket and I'll let you know a better ETA depending how far down the list you are. Share this post Link to post Share on other sites
Tabarnator 10 Posted September 26, 2012 (edited) Please submit a support ticket and I'll let you know a better ETA depending how far down the list you are.View Ticket #139635Let me know.Tkx :) Edited September 26, 2012 by Tabarnator Share this post Link to post Share on other sites
Malakir 2 Posted September 26, 2012 I've got the same question as above, View Ticket #860610Thanks in advance. :) Share this post Link to post Share on other sites
sanctifieddevil 3 Posted September 26, 2012 Awaiting transition to community hive. :P Ticket ID: 787570 Share this post Link to post Share on other sites
Malakir 2 Posted September 26, 2012 So I guess they are just having a really busy day or what? Share this post Link to post Share on other sites
