Kenjihatanaka 0 Posted November 24, 2018 Hello forum, Who can tell me the route to getting a full refund? Im tired of playing a game that deletes my char that ive wrked hard to remain alive with. After this last update i cant move on any server unless im crouch, nights to long an food an water run down like im not even consuming them. I just want my money back. Three weeks gathering wat i needed for devs to delete isnt my type of game, only requesting refund on one of three copies ive purchased, never again will i buy a bohemian product. Share this post Link to post Share on other sites
Buakaw 274 Posted November 24, 2018 the refund policy of steam is pretty clear. you can refund within 2 weeks as long as less than 2 hours played. :) Share this post Link to post Share on other sites
Just Caused 423 Posted November 24, 2018 5 hours ago, Kenjihatanaka said: Hello forum, Who can tell me the route to getting a full refund? Im tired of playing a game that deletes my char that ive wrked hard to remain alive with. After this last update i cant move on any server unless im crouch, nights to long an food an water run down like im not even consuming them. I just want my money back. Three weeks gathering wat i needed for devs to delete isnt my type of game, only requesting refund on one of three copies ive purchased, never again will i buy a bohemian product. You seem to be very wrong or atleast you're very bad at playing the game. Keep in mind to fully read about server hives, since I'm too lazy to explain them here. After that, keep in mind that you MIGHT be playing Experimental which deletes characters every update no matter the size of hotfix, hence the name experimental. Also you might have got killed or something. Character wipes on Stable are very, very rare occurence. I'm pretty sure that you just switched to another hive or to experimental. Share this post Link to post Share on other sites
pilgrim* 3514 Posted November 24, 2018 (edited) 5 hours ago, Kenjihatanaka said: Who can tell me the route to getting a full refund? Post us in a registered envelope the 3 copies plus proof you have destroyed your Steam account and I will send you a full Black Friday refund on each of them : once-only charge of $35 per copy plus post & 7% processing fee. thanx. - Very fast Turnaround ! [Your Problem is NO Problem for Us ] Edited November 24, 2018 by pilgrim* Share this post Link to post Share on other sites
OrLoK 16186 Posted November 24, 2018 contact whomever sold you the game. Share this post Link to post Share on other sites
