Cloud Filth 0 Posted December 19, 2012 (edited) My server is down with "Status: Error" currently, i've put in a ticket moments ago which was answered saying the server was good to go.. Last night I received a notice randomly far too late that the server would be moving to another ftp due to issues or something, there was no way for me to receive this in time for me to know not to start the server during the transfer.My response was that the server should be good to go, and since it's so early in the morning and I am losing patience and really need it back up for the sake of my growing community.. I need to know if there is something I can do? I can't even access File Manager it says incorrect path etc etc.Would reinstalling anything possibly fix this? I really dont want to lose all my server data or that would have made this ENTIRE process a waste of time... completely. Edited December 19, 2012 by Cloud Filth Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted December 19, 2012 My server is down with "Status: Error" currently, i've put in a ticket moments ago which was answered saying the server was good to go.. Last night I received a notice randomly far too late that the server would be moving to another ftp due to issues or something, there was no way for me to receive this in time for me to know not to start the server during the transfer.My response was that the server should be good to go, and since it's so early in the morning and I am losing patience and really need it back up for the sake of my growing community.. I need to know if there is something I can do? I can't even access File Manager it says incorrect path etc etc.Would reinstalling anything possibly fix this? I really dont want to lose all my server data or that would have made this ENTIRE process a waste of time... completely.You will not lose any character or vehicle or map data. Your server was transferred to a new dedicated server. I'll be looking into your issues right away, and get you all fixed up. You will also receive a $5 credit for your patience and downtime of less than 24 hours.Sincerely,Survival Servers 1 Share this post Link to post Share on other sites
Cloud Filth 0 Posted December 20, 2012 Alright, thanksI noticed there is less stuff in file manager, perhaps that is causing some of the problem - Like the Missions folder is gone etc, or was last I had checked. Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted December 20, 2012 UPDATE 12/19/2012: We now support Taviana 2.0 and Namalsk .72 (Please request these updates in the order form Note section)We are working on a new website and forums with tons of FAQ's and PhpMyAdmin tutorials to make your server renting experience very easy and enjoyable!HARDWARE UPDATE: We have been doing tons of server transfers to more powerful Dual Xeon E5-2620's and 2630's with 32 GB RAM. All game servers will be able to utilize all 24 cores of the CPU and there is NO maximum cap on CPU or RAM usage.PUBLIC HIVE SALE: All Public Hive Servers are $25! Limited Quantity available so act fast to get a spot!DayZTools Sale: All Private/Community Server orders get our DayZTools option for free! See here for details: http://www.survivals...ments.php?id=15 Share this post Link to post Share on other sites
Cloud Filth 0 Posted December 20, 2012 (edited) Edit/Update: My server is now fully operational again and I have lost nothing, and was compensated for the inconvenience.Thanks for the timely responses, sorry if I seemed impatient, I know you were updating all your stuff.:D Edited December 20, 2012 by Cloud Filth Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted December 20, 2012 (edited) Edit/Update: My server is now fully operational again and I have lost nothing, and was compensated for the inconvenience.Thanks for the timely responses, sorry if I seemed impatient, I know you were updating all your stuff. :DNo problem I'm glad we could help. Let me know if there is anything else.UPDATE 12/20/2012-New website is complete! Check out www.SurvivalServers.com to see the new design.-New Holiday Sale! All servers are now only $25 for 40 Slots.-Free DayZTools included with all Private/Community Servers.-New SurvivalServers Forum with phpMyAdmin tutorials and FAQ's (more FAQ's are being added today and tomorrow)-New ticket response time. Average ticket response time is less than 12 hours. Most tickets will be answered within a few hours!-New Map tools and Database backup are being worked on as we speak!-New 72 hour money back guarantee. If you are not completely satisfied with your game server after 72 hours from time of order, get a full refund, no questions asked. Edited December 21, 2012 by SurvivalServers Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted December 23, 2012 (edited) Fixed* Edited December 23, 2012 by SurvivalServers Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted December 25, 2012 UPDATE: New orders from 11/24 will be ready on 11/25. All orders placed on 11/25 are subject to an additional 24 hours.Happy Holidays to all of the DayZ Community! Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted December 27, 2012 Some tickets may have been a little late. Sorry about that, we were celebrating Christmas with our families. Back to the grind! Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted December 30, 2012 All orders placed today will take 12-24 hours for setup, we got a flood of new orders so we're trying to make people aware of setup time.Sincerely,Survival Servers Share this post Link to post Share on other sites
DrNub 1 Posted December 30, 2012 Just rented a server from Survival Servers, waiting on the process of everything still :) Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted January 1, 2013 Welcome aboard and happy NYE! Share this post Link to post Share on other sites
Rilkar 0 Posted January 2, 2013 Bought a server and its taking you for ever to set it up Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted January 2, 2013 (edited) Bought a server and its taking you for ever to set it upSorry for the wait, we're still a little bit behind on new orders from spending time with our families on New Years.You will NOT be charged for the downtime while you wait for your server to be ready.Sincerely,Survival ServersUPDATE: Temporary outage on IP 74.222.5.250. We're working on this now. Edited January 2, 2013 by SurvivalServers Share this post Link to post Share on other sites
rclark83 18 Posted January 2, 2013 Yea ive been waiting a couple days also with no reply to ticket Share this post Link to post Share on other sites
Rilkar 0 Posted January 2, 2013 Sorry for the wait, we're still a little bit behind on new orders from spending time with our families on New Years.You will NOT be charged for the downtime while you wait for your server to be ready.Sincerely,Survival ServersUPDATE: Temporary outage on IP 74.222.5.250. We're working on this now.Still not set up, i can see now its bad support. Share this post Link to post Share on other sites
rclark83 18 Posted January 3, 2013 Same here Rilkar, Not even a reply to my support ticket Share this post Link to post Share on other sites
SurvivalServers (DayZ) 69 Posted January 3, 2013 The last two days we've been a bit busy with family again for the holidays. Everything is back to normal now and we're going through these orders as fast as possible. Share this post Link to post Share on other sites
Rilkar 0 Posted January 3, 2013 The last two days we've been a bit busy with family again for the holidays. Everything is back to normal now and we're going through these orders as fast as possible.regardless i paid the $5 because i thought it was going to be set up fast, i woulda done it faster by now Share this post Link to post Share on other sites
Tabarnator 10 Posted January 3, 2013 (edited) The 5$ is for them to manage the update. Not for getting started faster... But i ordered a server 8 hours ago. I hope to get it for tomorow after the job :) Edited January 3, 2013 by Tabarnator Share this post Link to post Share on other sites
Tabarnator 10 Posted January 3, 2013 @ RilkarAny chance with your server?Im still waiting... for 24h now.Hope to get it for tonight. Share this post Link to post Share on other sites
Rilkar 0 Posted January 4, 2013 I keep getting ban right as i join my owner server Share this post Link to post Share on other sites
Tabarnator 10 Posted January 4, 2013 Im near 48 hours... I hope to have it for fryday night playing time! Its 10 am here.Where are you SS ? :) Share this post Link to post Share on other sites
Kay (DayZ) 8 Posted January 4, 2013 Sent a ticket with a couple of questions on Friday 28th December - would be fantastic if you could get to this soon. Share this post Link to post Share on other sites
Tabarnator 10 Posted January 5, 2013 View Ticket #491344Please! Share this post Link to post Share on other sites
