ganjademon 51 Posted July 31, 2012 Not the best first day I could have hoped for tbh.......Oh well I guess things can only get better anyway :) Share this post Link to post Share on other sites
st4rskee 1 Posted July 31, 2012 I'd be happy waiting until next week for the problem to be solved, it's just the lack of communication regarding letting everyone know it's being looked at, that's the frustrating part.I do agree with this, I am a co-admin of my server so I don't have the email its registered under, they should have a News section or something so they can notify problems and just let us know whats up. Share this post Link to post Share on other sites
addleses 6 Posted July 31, 2012 If the javascript is not working for them, maybe they should remove it temporarily. Share this post Link to post Share on other sites
Fluxis 1 Posted July 31, 2012 (edited) Worst host ever! Canceled my subIf this one issue makes someone "the worst host ever" and worthy of cancelling you're sub you sir are severly under-educated in how things like this work.If the javascript is not working for them, maybe they should remove it temporarily.It is not the type of thing you can just remove that easily, plus if they did it would decrease security significatly Edited July 31, 2012 by Fluxis Share this post Link to post Share on other sites
NinjaMcKickass 0 Posted July 31, 2012 I think someone is asleep at the switch at Vilayer. We'd like this fixed ASAP! Share this post Link to post Share on other sites
Magnum Opus 26 Posted July 31, 2012 (edited) After some investigation, I found these announcements on their Teamspeak. How long they've been there, I don't know.The TCAdmin javascript login issue is currently being looked into and we are waiting a bug fix from the developersIf you are getting a Description: HTTP 500. Error processing request. This is because that the ACP Process on the remote servers are not responsive. We are aware of this issue and it will be taken care of as soon as possible. We are dearly sorry about this and for the timing that it has happened on.- iH Edited July 31, 2012 by iHighland Share this post Link to post Share on other sites
Ensign2 2 Posted July 31, 2012 Apart from the problems today, what I miss is an automatic timezone/offset in the name of the server. It would be sweet if they added that.Oh, and auto announce in game on automatic reboot. I'm not actually sure that isn't the case now though ;) Share this post Link to post Share on other sites
Denzilla 0 Posted July 31, 2012 I have a server through Vilayer.com, and these guys are great. Not only the prices, but you will not find better customer service anywhere!!!! Share this post Link to post Share on other sites
Yshido 34 Posted July 31, 2012 If this one issue makes someone "the worst host ever" and worthy of cancelling you're sub you sir are severly under-educated in how things like this work.At least it seems I am better educated as You. Cause I would have ask, why I have come to the conclusion, instead of blaming people you dont even know. Share this post Link to post Share on other sites
Yshido 34 Posted July 31, 2012 I have a server through Vilayer.com, and these guys are great. Not only the prices, but you will not find better customer service anywhere!!!!1 Eur / slot is way too expensive, specially when you ordered a server in Germany FFM and you get a Server somewhere in Luxembourg. Besides this, the support sucks big time. Tickets were closed without any answer and if you get an answer it will läst at least 3 days. This company is not trustable at all!FYI: We now got a server from a german hosting company with 40 slots for roughly 0,60 Eur / slot, with better perfomance, better support and a far better ping. Share this post Link to post Share on other sites
de312 1 Posted August 1, 2012 What is current order setup time for a USA server? Any promo codes? Share this post Link to post Share on other sites
PersonalJ 5 Posted August 1, 2012 1 Eur / slot is way too expensive, specially when you ordered a server in Germany FFM and you get a Server somewhere in Luxembourg. Besides this, the support sucks big time. Tickets were closed without any answer and if you get an answer it will läst at least 3 days. This company is not trustable at all!FYI: We now got a server from a german hosting company with 40 slots for roughly 0,60 Eur / slot, with better perfomance, better support and a far better ping.Tickets regarding the tcadmin issue were closed because there was already a notice on the site in regards to it. Share this post Link to post Share on other sites
firecrow 4 Posted August 1, 2012 Heh. I'm about to recommend to the Server Admin we go with a different host. 30+ hours of downtime now with no resolution. Been on their Teamspeak the past two nights for a combined total of 15 hours or so..Heard from one of their guys saying the server was stopped and he started it.Hadn't started.. wasn't reporting in server selection.Told him that and he asked me who the TCadmin user was... told him that... and that I was on Teamspeak and what my handle was...and then nothing more.Silly thing was I was on their Teamspeak with the ticket number in my handle like they say. Instead of sending me emails they could have talked to me directly and yet... here we are..It is getting beyond frustrating. Share this post Link to post Share on other sites
johndstill@gmail.com 172 Posted August 1, 2012 Rantech, PM me the name on your account and I can go through and refresh the page for you Share this post Link to post Share on other sites
Fluxis 1 Posted August 1, 2012 (edited) At least it seems I am better educated as You. Cause I would have ask, why I have come to the conclusion, instead of blaming people you dont even know.I'm obviously assuming it's going off of what has been happening lately, but please before you say "I am better educated as You" please learn some better English. Edited August 1, 2012 by Fluxis Share this post Link to post Share on other sites
Yshido 34 Posted August 1, 2012 I'm obviously assuming it's going off of what has been happening lately, but please before you say "I am better educated as You" please learn some better English.I am really sorry, Sir, but English is not my native language: But I guess you, as high educated person, are able to speak nearly every language of the world perfectly including esperanto.Instead of getting personal to someone, You should better focus on the topic. You, as high educated person, should have enough arguments against my conclusion. I give you the arguments for the conclusion, vilayer.com beeing the worst host ever, in a short list, so you, as highly educated person, will have a better overview, cause of my really bad english:1) Price too high: 1 EUR / slot is just rediculous.2) Vilayer.com is breaking the contract: Server is not located in Germany even they are telling you that it is. (Tracert for the win)3) Support is nearly not existent, and if it provides no solution.4) Servers are laggy if more than 30 ppl are connected. Share this post Link to post Share on other sites
johndstill@gmail.com 172 Posted August 1, 2012 All servers awaiting instance IDs are setup Share this post Link to post Share on other sites
mgsloth 12 Posted August 2, 2012 I am really sorry, Sir, but English is not my native language: But I guess you, as high educated person, are able to speak nearly every language of the world perfectly including esperanto.Instead of getting personal to someone, You should better focus on the topic. You, as high educated person, should have enough arguments against my conclusion. I give you the arguments for the conclusion, vilayer.com beeing the worst host ever, in a short list, so you, as highly educated person, will have a better overview, cause of my really bad english:1) Price too high: 1 EUR / slot is just rediculous.2) Vilayer.com is breaking the contract: Server is not located in Germany even they are telling you that it is. (Tracert for the win)3) Support is nearly not existent, and if it provides no solution.4) Servers are laggy if more than 30 ppl are connected.yeah, that would be $50.84 for a 40 slot server in my currency... Thats half the price of a dedicated here... way too high $$... Share this post Link to post Share on other sites
oyci3c 2 Posted August 2, 2012 1) Price is just fine, really.2) Yep I agree and I'm thinkig to get my money back... I've picked up Germany as hosting place and got Netherlands, srsly?3) Well, sent few PMs and got replies I needed. All done within few hours.4) Dunno, had no more than 10 players tops as the server is running from yesterday evening :)Well what sucks is Location ID - i wanted to have PL mark as location and they gave me LU (dayzmod.com to be exact) and they CAN'T change it as it is real server location ID. Doh... this sucks. At least let me put what I want and hide this real server location :< Share this post Link to post Share on other sites
PersonalJ 5 Posted August 2, 2012 Well what sucks is Location ID - i wanted to have PL mark as location and they gave me LU (dayzmod.com to be exact) and they CAN'T change it as it is real server location ID. Doh... this sucks. At least let me put what I want and hide this real server location :<That is a rule set by DayZ and not Vilayer. Open a ticket with dayz at support.dayzmod.com and ask for a PL country code. Share this post Link to post Share on other sites
oyci3c 2 Posted August 2, 2012 I know that and I've contacted dayzmod.com support - answer was: no. Share this post Link to post Share on other sites
Aitchy791 78 Posted August 3, 2012 So I ordered a UK location when ordering,they set it up in Luxembourg,,,,, my server is due for renewal in 2 weeksAre you able to move my server to the UK or not? Share this post Link to post Share on other sites
johndstill@gmail.com 172 Posted August 3, 2012 So I ordered a UK location when ordering,they set it up in Luxembourg,,,,, my server is due for renewal in 2 weeksAre you able to move my server to the UK or not?Aitchy, if you pop into TS its a great way to get ahold of lee. He can sort you out. Lee.netarus is his skypeTS: ts3.vilayer.comJohnny Share this post Link to post Share on other sites
Ensign2 2 Posted August 3, 2012 When you order with Vilayer they give you an option for "location routing". This is not where the server is physically located (even though it might suggest otherwise).As stated on their order form page:"All of our Europe servers are physically located in Luxembourg but this is what you will approximately ping." Share this post Link to post Share on other sites
johndstill@gmail.com 172 Posted August 3, 2012 We also offer French Locations and a UK location will be online soon too.US:Scranton, PANYMiamiSeattleLos AngelesTexasArizonaAnything else is a location routing option with internet pipelining for better pings Share this post Link to post Share on other sites