Jake Blake 54 Posted September 18, 2018 Sent several emails and it received several back but to no success. Still locked in database. What in the heck is going on? Why am I not getting a solid answer or my character unlocked? I paid just like the rest of us. Share this post Link to post Share on other sites
0 Eeyeoretherealone 56 Posted September 18, 2018 From what they said a week or so ago there was a backlog of locked players, not sure why it takes that long though Share this post Link to post Share on other sites
0 ImpulZ 2491 Posted September 18, 2018 We are in the process of testing new fixes to resolve the situation. We apologize for the inconvenience and hope to set all affected players free as soon as possible. Share this post Link to post Share on other sites
0 Jake Blake 54 Posted September 18, 2018 7 hours ago, ImpulZ said: We are in the process of testing new fixes to resolve the situation. We apologize for the inconvenience and hope to set all affected players free as soon as possible. You guys have already unlocked me once. I don't see why you can't do it again. Honestly I've been emailing and trying to communicate with the dev team with little to no communication back. If I need to post my gamertag in here let me know. I would really love to play that game today Share this post Link to post Share on other sites
0 ImpulZ 2491 Posted September 19, 2018 You are not the only one affected, we are getting swarmed with this kind of requests. So we have to find a general solution for this problem. Share this post Link to post Share on other sites
0 KingofPingBong 5 Posted September 23, 2018 This really sucks because no I cant play because of this bug. It just happened to me. Share this post Link to post Share on other sites
0 Theguywhosbeard 0 Posted September 23, 2018 I just got locked in database aswell Share this post Link to post Share on other sites
0 Theguywhosbeard 0 Posted September 24, 2018 I found a quick fix don't necessarily know if it works for everybody but when you're trying to load into a server just cut the whole game off like dashboard and quit out of the game and then go back into the game and it should have your player unlocked from the database Share this post Link to post Share on other sites
Sent several emails and it received several back but to no success. Still locked in database. What in the heck is going on? Why am I not getting a solid answer or my character unlocked? I paid just like the rest of us.
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