64-bit client blocks recording with Dxtory

[gunstarpocket 9]

Hey gang!  I just played a few hours on .61 experimental using the 64-bit client, and I thought I was recording my gameplay with Dxtory as usual - but at the end of my session, I noticed this BattlEye error (file blocks):

Using the 32-bit client, this file block does not occur, and Dxtory records in pristine 1080p 60fps - but using the 64-bit client, this file block occurs as soon as I hit record.  Dxtory gets stuck on "Initialize" and never actually records anything.  I'm using the 64-bit Matrox MPEG-2 I-frame HD codec which, up until now, has always worked fine.  Any idea what causes this?  Will it eventually be patched so that I can record 64-bit DayZ using the 64-bit Matrox codec?  Or will I have to find some other way to record...

Thanks,

Gunstar

[HaseDesTodes 315]

i guess BE has some kind of whitelist, and since 64bit is new, not all harmless, but rarely used things made it on it.

i would suggest you contact BattlEye and report the issue to them. This should be the fastest way to get this fixed.

 

https://www.battleye.com/support/

 

Quote

My BE Launcher window shows “[INFO] Blocked loading of file: …” messages. What’s wrong?

If these messages don’t cause any issues with your game you can just ignore them (note that in-game kicks are not related to them). BE’s protection is quite strict, which might cause it to block certain files which are not essential for playing the game. In that case you don’t need to worry about any bad consequences such as getting banned.

Otherwise please check the following list of solutions:

Make sure that BEService.exe in your BE Service directory (usually “C:\Program Files (x86)\Common Files\BattlEye”) is not blocked by your firewall in any way.

Ensure that there is no d3d9.dll, dxgi.dll or dsound.dll file in your game directory. If there is one please remove/rename it.

Ensure that you have a legitimate copy of Windows. Pirated copies might no longer be supported by the latest BE version.

Check if your game directory’s file permissions are broken by doing the following: Right-click on your game directory (in Windows Explorer), select “Properties” and go to the “Security” tab. In the group/user list select the “SYSTEM” entry and check if it has full access. Otherwise click “Edit…” and grant the “SYSTEM” user full access.

Your system’s root certificates might be broken/corrupted. To fix them download and install the following update from Microsoft: http://support.microsoft.com/kb/2813430.

Check your system files for corruptions and possibly repair them by following these guides: http://support.microsoft.com/kb/929833 and http://support.microsoft.com/kb/947821.

Scan your system with up-to-date anti-virus and anti-malware software. Malware that modifies system or game files can cause such issues when BE is enabled.

Googling the name of the blocked file can help find out what is actually behind it. Sometimes BE might block malware/adware/PUP files, which can cause problems such as being unable to find or connect to servers in-game. We recommend Malwarebytes Anti-Malware for removing such software from your system.

Ensure that you don’t use any tweaked/custom versions of system files (including DirectX). Reinstall DirectX, see the following page for details: http://support.microsoft.com/kb/179113.

If you are sure that BE blocks legitimate files and that causes problems for your game (such as being unable to find servers) please contact us directly here.

 

[gunstarpocket 9]

Hey Hase, thanks for all the info!  I'll get in touch with them now