Game/Computer crash after few minutes of playing

[TheBobard 1]

Hi, I just bought the game a couple days back and was hoping to play it but every time i log on to any server i can move and play like normal for about a minute then it freezes  and crashes my game/laptop causing me to have to hard shutdown because i cant CTRL-ALT-DEL to try and close it down. I've put a ticket in for it in on the feedback the other day but i have not revived any thing back. so i thought i would post something here to see if anyone could help.

[Baker. 1484]

Hi, I just bought the game a couple days back and was hoping to play it but every time i log on to any server i can move and play like normal for about a minute then it freezes  and crashes my game/laptop causing me to have to hard shutdown because i cant CTRL-ALT-DEL to try and close it down. I've put a ticket in for it in on the feedback the other day but i have not revived any thing back. so i thought i would post something here to see if anyone could help.

Hmm, could be a few things. I had a similar issue years ago that was tied to shitty network driver. But typically the behavior you describe occurs because of cooling issues or defective hardware or a combination of the two. I would attempt to monitor my temps if i were you and see what information that tells you, in addition if you are doing any overclocking i would return to stock clocks and test from there and finally check your power supply as it may not be able to keep up with the increased demand on gpu and cpu (or maybe it's just faulty). 

 

Good luck troubleshooting, these things can be a bitch.

[TheBobard 1]

Hmm, could be a few things. I had a similar issue years ago that was tied to shitty network driver. But typically the behavior you describe occurs because of cooling issues or defective hardware or a combination of the two. I would attempt to monitor my temps if i were you and see what information that tells you, in addition if you are doing any overclocking i would return to stock clocks and test from there and finally check your power supply as it may not be able to keep up with the increased demand on gpu and cpu (or maybe it's just faulty). 

 

Good luck troubleshooting, these things can be a bitch.

Not to sound dumb but how do i check all of those i'm new to this who PC gaming thing so i'm not sure how to check those things and the power supply should be ableto handle it because it is a new msi dominator series.

[TheBobard 1]

the temperatures were at a consistent rate of between 40 and 50 degrees Celsius.

[matiman 166]

Do you have a 32 bits or 64 bits system ?

[Baker. 1484]

the temperatures were at a consistent rate of between 40 and 50 degrees Celsius.

Have you tired any other games to see if happens across the board? I'm assuming its a laptop, I personally have had an msi laptop show up wonky, i would exchange it for a new one if thats still an option. 

[TheBobard 1]

Do you have a 32 bits or 64 bits system ?

64bit

[TheBobard 1]

Have you tired any other games to see if happens across the board? I'm assuming its a laptop, I personally have had an msi laptop show up wonky, i would exchange it for a new one if thats still an option. 

i have cod waw and gmod and they both run perfectly fine and i dont have the fastest of internet so i dont know if that would be a problem or not. 

[TheBobard 1]

another thing that i dont know if it would hinder it is that ive got 8 cpu's

[Baker. 1484]

Hard to say man, the best advice i can give is troubleshoot each component separately as best you can.

 

here is a place to start 

 

http://arstechnica.com/information-technology/2012/06/the-technologists-guide-to-troubleshooting-your-own-hardware/

Edited August 16, 2015 by B@ker

[TheBobard 1]

Hard to say man, the best advice i can give is troubleshoot each component separately as best you can.

 

here is a place to start 

 

http://arstechnica.com/information-technology/2012/06/the-technologists-guide-to-troubleshooting-your-own-hardware/

thank youfor the attempt to help. 

[boneboys 7988]

If you have submitted a Report to the Tracker I assume you have read through this...     http://forums.dayzgame.com/index.php?/topic/186540-my-dayz-crashed-what-do-i-do/#entry1921305   and have supplied the relative details.

I'm just making sure in case you missed something.

 

Also it is worth the while reading through this...    http://www.battleye.com/support/faq/

[TheBobard 1]

If you have submitted a Report to the Tracker I assume you have read through this...     http://forums.dayzgame.com/index.php?/topic/186540-my-dayz-crashed-what-do-i-do/#entry1921305   and have supplied the relative details.

I'm just making sure in case you missed something.

 

Also it is worth the while reading through this...    http://www.battleye.com/support/faq/

yes i have read that and i don't know if it is the battleye because i have tried to reinstall it and it didn't do anything it still just freezes the game and crashes my computer

[TheBobard 1]

this still puzzles me because I've tried uninstalling and reinstalling the game my fame rate right before it crashes in between 30 to 50 fps and the game has no lag to it at all my laptop just crashes. my memory has nothing wrong with it because I've check it and my graphics card also doesn't have any thing wrong with it and it is also up to date my CPU and GPU aren't overheating when i play because I've monitored them while playing. I've got no more ideas on what to check