Game Server Hosting by SurvivalServers.com *** INSTANT SETUP | CUSTOM CP | FTP | CUSTOM MODS | ANTI-HACK **

[christopher.hill449@gmail.com 314]

For a $25 server we can't afford to spend the time to do it for free.. sorry but it just isn't a free service, it takes time to install custom mods on many different customers. When an update is released we have to update the mods to the latest version as well.

 

There are easy ways/modules you as a provider can invest in and make it much more automated.

Edited November 5, 2013 by Curgon

[SurvivalServers (DayZ) 69]

There are easy ways/modules you as a provider can invest in and make it much more automated.

It's not as easy as you would think. We prefer the manual installation over the automation because we've seen customers use these "automators" and have a plethora of issues. Not to mention there are so many caveats, different maps, and things to consider when fine tuning custom mods into server files.

[theszerdi 50]

Serious bullshit. Once you setup the server files with various script combinations all you have to do is change the instance number. Sure your initial setup time is a heap of work every update, but then you don't have to do a thing to collect your installation fees. Especially if you organize the various scripts well. Copy/paste the relevent section. Setup complete in seconds and you collect $10 to $20. Not to mention you don't have to figure out a damn thing, just wait for us to update our ReadMe's/InstallFAQ's.

[G-Eazy (DayZ) 42]

I have used Survival Servers before and they are an excellent provider!  I love Craig <3

Edited November 5, 2013 by G-Eazy

[commanderretra 3]

With all due respect I believe this thread was merged unnecessarily and I see it as an attempt to hide seeweeduk's opinion without creating too much speculation for being biased. Be mindful that this is only my opinion which is of course influenced by other sources. What I am about to say is not in any way, shape or form to say that OpenDayZ.net is perfect but from what I have heard, noticed (ie. witnessed) there have been misuse of the privalige associated with moderating and thus have been influening others opinions in a ever so negative way. If you are somehow offended by my opinion then please feel free to talk about it with me, I'm open to everyones opinion, everyone has the right to let their voice be heard.

Regards,

CommanderRetra

[cosacee 6]

survival servers need to spend more time fixing thier servers to a working standard before wasting time milking more money from customers installing custom scripts either way

[seaweeduk 97]

survival servers need to spend more time fixing thier servers to a working standard before wasting time milking more money from customers installing custom scripts either way

 

Why would they do that when they can just tell customers that if they have changed a pbo file in anyway at all they get no support at all implying its the customers fault for making changes instead of paying them to do it. 

 

Presumably they give customers some equally bullshit excuses when they experience server problems and haven't modified their pbos. Maybe someone else can let us know on that.... 

[cosacee 6]

yeah bec broke when i had a server with them when i tried to uninstall (which they told me to do) and reinstall i got a file path access error it took me 2-3 days to get a response and this happened several times. i had no access to stop the process or remove the file manually which of course is my fault when it came to the paypal claim this wasnt the only issue just one of them tc admin crashed again another 2-3 days waiting time where i couldnt even start my server.. my fault again they labelled me as an over demanding customer because i asked them to fix it lol worst bunch of crooks iv ever met

Edited November 6, 2013 by cosacee

[christopher.hill449@gmail.com 314]

So do they own all their custom scripts? 100%? Or have permission? Pay royalties? Just curious, since all that matters.

[haywardgb 129]

Dayz.st have the same policy with regards to support (why aren't they on the witch hunt list?), if you're using a custom pbo they won't help you either.  I've had the same issues with other providers, when something goes wrong they ask you to try it with a vanilla pbo and that they can't provide support for custom pbo's.  As for charging to install your scripts or fix errors relating to custom scripts for you, hell yeah I'd charge you too (its not different to when my clients mess up their websites with custom wordpress plugins. they broke it , not me, so why should I work for free to fix their mistakes?).  As for the person who said that SS could simply create one pbo and then rename the instance each time, well that's the biggest laugh of all, when you consider that not everybody will want Sarge AI for example, or Self Bloodbag, or Tow and Lift, the list goes on.  Then you've got those users that just don't stop asking for stuff, you fix one thing for free, then they come back and ask something else, you fix that for free then, and it goes on and on.. The more you do for free, the lazier the customer gets, it's a fact. 

 

As for the level of support relating to issues beyond the customers control and obviously caused by SS , then sure bash away. I can't comment on that aspect of things as I've not used them, but I can tell you that so far ALL the hosting companies I've been with have their issues.  No single company has been perfect. So yeah sure this entire thread reads like a witch hunt to me.  Complain about poor service and customer support all you like, that's your right but don't bash a company for refusing to give away their time for free.. 

[seaweeduk 97]

Dayz.st have the same policy with regards to support (why aren't they on the witch hunt list?), if you're using a custom pbo they won't help you either.  I've had the same issues with other providers, when something goes wrong they ask you to try it with a vanilla pbo and that they can't provide support for custom pbo's.  As for charging to install your scripts or fix errors relating to custom scripts for you, hell yeah I'd charge you too (its not different to when my clients mess up their websites with custom wordpress plugins. they broke it , not me, so why should I work for free to fix their mistakes?).  As for the person who said that SS could simply create one pbo and then rename the instance each time, well that's the biggest laugh of all, when you consider that not everybody will want Sarge AI for example, or Self Bloodbag, or Tow and Lift, the list goes on.  Then you've got those users that just don't stop asking for stuff, you fix one thing for free, then they come back and ask something else, you fix that for free then, and it goes on and on.. The more you do for free, the lazier the customer gets, it's a fact. 

 

As for the level of support relating to issues beyond the customers control and obviously caused by SS , then sure bash away. I can't comment on that aspect of things as I've not used them, but I can tell you that so far ALL the hosting companies I've been with have their issues.  No single company has been perfect. So yeah sure this entire thread reads like a witch hunt to me.  Complain about poor service and customer support all you like, that's your right but don't bash a company for refusing to give away their time for free.. 

 

Dayz.st never turned away any of my support tickets because I had modified my PBO's they also don't offer script installations for money as their only supportable option. Feel free to point me in the direction of other hosting providers using my scripts to generate profit and I will happily "witch hunt" them too. 

[haywardgb 129]

Dayz.st never turned away any of my support tickets because I had modified my PBO's they also don't offer script installations for money as their only supportable option. Feel free to point me in the direction of other hosting providers using my scripts to generate profit and I will happily "witch hunt" them too. 

 

I've been told on several occasions by Dayz.st that they can't support me because I'm using a custom pbo (we are still talking about custom scripts here, right?).  Plus, they don't offer "custom" script installation , period.  If they do, then I'm calling you on your bullshit here because I've asked them to help with scripts before and they point blank refuse.  Your up your own backside here buddy, using your scripts to make a profit???? All I see them doing is asking for payment to cover their time, you are obviously seriously butt hurt by this so I'll leave you to it because I feel a flamewar brewing here that I haven't time for.  

 

Oh my god, just realised.  I actually set up and install peoples websites for them, not to mention going to their homes and companies to set up laptops with Microsoft Windows.. I charge them for this service, do you think I should be doing it for free? Looks to me like I'm making a profit out of other peoples work "software, scripts..." here, ooooh nooooo... Oh no wait, those other companies don't care ...

Edited November 6, 2013 by urbanskaters

[boneboys 7988]

This is not about DayZ.st

Keep it clean.

[seaweeduk 97]

I've been told on several occasions by Dayz.st that they can't support me because I'm using a custom pbo (we are still talking about custom scripts here, right?).  Plus, they don't offer "custom" script installation , period.  If they do, then I'm calling you on your bullshit here because I've asked them to help with scripts before and they point blank refuse.  Your up your own backside here buddy, using your scripts to make a profit???? All I see them doing is asking for payment to cover their time, you are obviously seriously butt hurt by this so I'll leave you to it because I feel a flamewar brewing here that I haven't time for.  

 

Oh my god, just realised.  I actually set up and install peoples websites for them, not to mention going to their homes and companies to set up laptops with Microsoft Windows.. I charge them for this service, do you think I should be doing it for free? Looks to me like I'm making a profit out of other peoples work "software, scripts..." here, ooooh nooooo... Oh no wait, those other companies don't care ...

 

Maybe .st denied your support questions because you were asking dumb questions or asking them to make scripts work for you because you couldn't install them. Maybe you installed a script, which caused a server issue which you were expecting them to diagnose for you? Certainly they always gave very helpful answers to my own queries despite running a heavily customised server. I never had a ticket turned away just because I had changed some things and they were always helpful in their answers to me. That's very different to saying that a problem on your server is not supported because of the fact you made a change instead of paying them to make the exact same one. Even worse is charging them again for the same thing when another dayz patch comes out. 

 

The whole point is that I would never have released these scripts if I thought they would be used this way. I won't be releasing anything in future at all on opendayz. Other people affected by this with their own scripts have shared similar opinions of it with me.

 

If you can't see how the actions of SS are negatively affecting the efforts of a community you clearly enjoy the fruits of then that's your problem not mine. Would you be happier if no one on opendayz ever posted their work? How about if the only way to get server mods was to pay for them from a website or maybe obtain a "pirate" copy? The least SS could do is provide a working hyperlink to all the opendayz installation instruction threads their own installations are using anyway, give people who haven't seen the mods before a chance to install themselves and of course give the authors credit. More than this I think they should support anyone who has successfully installed a modification which they charge money for the installation of.

 

You only get to enjoy all those mods you run on your server because people like myself chose to share them and offer installation instructions and support, as soon as people start using them to generate money like this there is far less incentive for any of us to bother. 

Edited November 6, 2013 by seaweed

[commanderretra 3]

For a $25 server we can't afford to spend the time to do it for free.. sorry but it just isn't a free service, it takes time to install custom mods on many different customers. When an update is released we have to update the mods to the latest version as well.

Apparently Vilayer can.

So do they own all their custom scripts? 100%? Or have permission? Pay royalties? Just curious, since all that matters.

No they don't all scripts come from OpenDayZ.net

@UrbanSkaters you know that little dialog box that comes up when you hit the advanced button to upload your PBO's, it explicitly says 'We will not provide any support if you are using custom content' or something along those lines.

[SurvivalServers (DayZ) 69]

I don't think that the custom modding thread should have been merged here, but closed and all discussion redirected to the opendayz.net thread. This thread is intended for customer's to communicate with us, not be some discussion thread for a community topic.

Edited November 7, 2013 by SurvivalServers

[commanderretra 3]

I don't think that the custom modding thread should have been merged here, but closed and all discussion redirected to the opendayz.net thread. This thread is intended for customer's to communicate with us, not be some discussion thread for a community topic.

lol no. This is a community forum, if you want customers to communicate with you then you should be utilising your support ticket system. OH WAIT! You ban every IP address you can on your website. My bad.

[cosacee 6]

I don't think that the custom modding thread should have been merged here, but closed and all discussion redirected to the opendayz.net thread. This thread is intended for customer's to communicate with us, not be some discussion thread for a community topic.

 

when i tried to communicate with you using your ticket system it would take 2-3 days for a reply when i tried to use your forum you deleted my posts anything negative posted about your services you try to control fortunately you cant do that here and everyone can see what your really like without all the dirty details being purged

[christopher.hill449@gmail.com 314]

lol no. This is a community forum, if you want customers to communicate with you then you should be utilising your support ticket system. OH WAIT! You ban every IP address you can on your website. My bad.

 

 

when i tried to communicate with you using your ticket system it would take 2-3 days for a reply when i tried to use your forum you deleted my posts anything negative posted about your services you try to control fortunately you cant do that here and everyone can see what your really like without all the dirty details being purged

 

You both.....have some beans.

[SurvivalServers (DayZ) 69]

We are pleased to announce the launch of our new game server panel.

 

This panel has the same great features from TC Admin but a whole lot more..

New Panel Highlights!

* Instantly change map or location
* Backup & restore database every 30 min
* All-in-one panel.. no more multiple logins!
* Instant access to FTP & phpMyAdmin
* Change location on-the-fly
* Add in Anti-Hack admins easily
* Automated restarts with 15, 10, 5, and 2 minute in-game notifications

We've been beta testing the last month with great success. Thanks for the great feedback to all those who participated!

How to transfer over

Email us at support@survivalservers.com, submit a support ticket, get in touch with us. We'll transfer you over within 24 hours, providing you a login.

When we transfer, we will complete the following steps -

* Completely transfer your database (at time of transfer) and map
* Transfer your existing server & mission files (only for our custom mod customers)
* Migrate billing information
* Provide access to the new support ticket center

What happens to my old server after I am transferred?
Your old server (TC Admin server) will be removed after 48 hours. This gives you sufficient time to backup and migrate settings over.

 

Want to order a new server on the new panel?

 

http://www.SurvivalServers.com/

Edited November 15, 2013 by SurvivalServers

[diablo10001 0]

Hey Survival Servers, Please explain this to me, you're providing a "PAID" service to install custom loadouts and you say that you don't provide support and limiting my ability in FTP?  That's two LIES right on your front page, after working 5 HOURS on custom loadouts I get hit with this:

 

[SurvivalServers (DayZ) 69]

What Craig was saying was that it's not recommended. You can install them in your mission file we just will not provide a loadout tool as it's going to be a deprecated feature soon anyways. FTP is more limited than the old panel but you have access to the things you need access to. Nothing more, nothing less. It's much simpler for user friendliness.

 

* Server configuration files -> read only (no access to server.cfg permitted as it's not needed AND has potential for abuse)

* Log files -> read only (server must be stopped)

* BattlEye scripts -> read/edit (server must be stopped to edit)

* arma2oaprofile -> read/edit (server must be stopped to edit)

 

There's no reason to provide access to any other files than these.

[diablo10001 0]

What Craig was saying was that it's not recommended. You can install them in your mission file we just will not provide a loadout tool as it's going to be a deprecated feature soon anyways.

What do you mean it's going to be deprecated? I didn't hear any news about this with any other providers and what makes things worse, your MySql database doesn't allow me at all to make Custom Loadouts so what do you mean "Not Recommended".

 

 

FTP is more limited than the old panel but you have access to the things you need access to. Nothing more, nothing less. It's much simpler for user friendliness.

 

 

FTP IS LIMITED???  On your front page it says that we get full access, I smell false advertising now.

 

Need proof?  Here it is: 

 

 

Now tell me another paragraph on how i'm wrong and i'll just easily prove your wrong.

[SurvivalServers (DayZ) 69]

Thanks for pointing that out, when we changed over some of the content on our website I guess I forgot to change that part. Changed. :)

There's no need to have full FTP access on the new panel. You have everything you really need access to. For those interested, you can get information about FTP access in my post above.

 

How can we improve, what specifically can you not do through the new panel (in terms of customization) that you could not in TC Admin?

Edited November 19, 2013 by SurvivalServers

[diablo10001 0]

How can we improve, what specifically can you not do through the new panel (in terms of customization) that you could not in TC Admin?

 

 

Give the ability to put in more then one MOTDs since we don't have the ability to do it ourselfs