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SY17

Global BE Ban Removed, VAC Ban Still Active

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Hello everyone,
I'm in a situation that I don’t fully understand at the moment. 11 years ago, I played DayZ and received a Global BE/VAC ban. I never cheated, and I never understood why I was banned. I've always defended myself against accusations like "you're cheating, you got banned, it's normal." Honestly, I probably would’ve said the same thing before it happened to me.

The fact is that now, I can connect to BattlEye-protected servers, such as PUBG and Arma III. I’m not sure about PUBG, but for Arma III, it's clear that a Global BE ban would have prevented me from joining protected servers if it were still active. Therefore, I deduce that my Global BE ban has been revoked. I’m not here to prove my innocence anymore; I’ve done that enough, and I’m tired of doing so. If my Global BE ban was lifted, it means there was justice involved.

So far, so good, but the issue is that I still have the VAC in-game ban associated with DayZ on Steam. Yet, following the same logic, if my Global BE ban was removed because it was judged to be an error, then the VAC in-game ban should have been lifted as well.

Now, I’m in a rather unconventional situation, and I don’t know who I should turn to:

Bohemia Interactive only replies with automated messages telling me that requests to remove a Global BE ban can only be handled by BattlEye support, even though I’m no longer globally banned and that’s not the reason for my request.

Steam Support hasn’t replied.

BattlEye is no longer involved, as the Global Ban has been lifted.

If anyone has any advice or direction, I’d greatly appreciate it!

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You mention that BattlEye is no longer involved in lifting the global ban, but it may still be helpful to contact BattlEye directly to ask for clarification on your specific situation with the VAC ban.

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Edited by vadowe

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  On 2/4/2025 at 7:57 PM, SY17 said:

Hello everyone,
I'm in a situation that I don’t fully understand at the moment. 11 years ago, I played DayZ and received a Global BE/VAC ban. I never cheated, and I never understood why I was banned. I've always defended myself against accusations like "you're cheating, you got banned, it's normal." Honestly, I probably would’ve said the same thing before it happened to me.

The fact is that now, I can connect to BattlEye-protected servers, such as PUBG and Arma III. I’m not sure about PUBG, but for Arma III, it's clear that a Global BE ban would have prevented me from joining protected servers if it were still active. Therefore, I deduce that my Global BE ban has been revoked. I’m not here to prove my innocence anymore; I’ve done that enough, and I’m tired of doing so. If my Global BE ban was lifted, it means there was justice involved.

So far, so good, but the issue is that I still have the VAC in-game ban associated with DayZ on Steam. Yet, following the same logic, if my Global BE ban was removed because it was judged to be an error, then the VAC in-game ban should have been lifted as well.

Now, I’m in a rather unconventional situation, and I don’t know who I should turn to:

Bohemia Interactive only replies with automated messages telling me that requests to remove a Global BE ban can only be handled by BattlEye support, even though I’m no longer globally banned and that’s not the reason for my request.

Steam Support hasn’t replied.

BattlEye is no longer involved, as the Global Ban has been lifted.

If anyone has any advice or direction, I’d greatly appreciate it!

Idea is simple. You got ban, talk with Battleye. They said: yeah that was the mistake ban is revoked. After that go to Steam Support and contact with them like: I've got Battleye global ban, and got unbanned, here the message history with Battleye support, please remove non existing VAC ban.

After some time they will approve that Battleye revoked the ban and your VAC ban will gone too.

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If only it were that simple... Unfortunately, Steam Support and BattlEye simply don’t respond. In 10 years, as you can imagine, I’ve contacted everyone an incalculable number of times. I reached out to everyone again before writing here. Fortunately, I finally got some news: three days ago, I received a response from Bohemia Interactive’s support team that, for once, wasn’t automated. They asked for additional information about my profile. Let’s see where this leads.

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  On 2/10/2025 at 4:35 PM, SY17 said:

If only it were that simple... Unfortunately, Steam Support and BattlEye simply don’t respond. In 10 years, as you can imagine, I’ve contacted everyone an incalculable number of times. I reached out to everyone again before writing here. Fortunately, I finally got some news: three days ago, I received a response from Bohemia Interactive’s support team that, for once, wasn’t automated. They asked for additional information about my profile. Let’s see where this leads.

That's quite odd, man. But I hope they will help you.

So wishing you the best luck and god speed:)

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You mention that BattlEye is no longer involved in lifting the global ban, but it may still be helpful to contact BattlEye directly to ask for clarification on your specific situation with the VAC ban.

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