Error reporting... some refinements.

[Dragonvel 5]

I started a thread about this over in General and had some interesting feedback from a number of different people... from those insights as well as my own experience I had a few recommendations.

 

1) Many people don't realize you need a second account for the bug tracker. Part of the problem is that when you click "Bug Reports" it doesn't give you any indication that you're going to a whole other place outside of the forums... they seem connected. I recommend that, if possible, it be configured so that the link opens in a separate login page specific to the bug tracker- or even if you kept it the same way but opened an entirely separate page. 

2) Update the profiles to accommodate the use of Windows 10

3) Merge product / game version so that it's less confusing

4) View Status should have a prompt that explains why a person would want to keep the report private ie: hack exploits etc. 

 

That's all so far... Anyone have any other suggestions?

[cash81 506]

There should be an ingame bug report button that you can use so that you can fill out a "ticket" right then and there when you notice a bug.

[eno 1049]

Dragonvel? That was me... Wonder where that name came from?