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preacherlr

Art Of War Central, Closing down.. And how they semi-screwed me over.

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So, I used these guys to get an Arma 2 server, Just for me and a few mates to mess around on with coop missions and such. I had heard from a friend that they provided good service, and we're fast at setting up/Provisioning servers. Made my payment, 6 hours later, Nothing.. 12 hours, Nothing... 2 days, Nothing.....

So I decided to try contact them via their website, But all their support features had been taken down. Just led to a section with no links...

Day 6. Still no server. Decide to take it to paypal, This'll give them 3 days to contact me before I escalate it to paypal and let them deal with it.

Day 8. I check their website.. I find this on the homepage.. 
 

We are sorry to announce that as of April 5th 2014, Art of War Central has officially stopped operations on all game server, voice server, virtual servers and dedicated server services.

 

Over the years, Art of War Central has been the leader in reliable online services and has been striving to provide the best technical support to it’s clients. Unfortunately, because of the changes in the game hosting landscape and other internal shakeups, we have been experiencing hurdles and difficulties that we were able to overcome, until now.

 

This year would have marked our thirteenth year of operation which would have made us one of the oldest online providers still online. This is a very sad moment for all our current and retired staff as we have put so much effort in the company over the years.

 

We will do our best to accomodate current clients. If you have any questions, please do not hesitate to email *********@**********.******.

 

Management

Art of War Central.com

So... That went well.. Has anyone else used these guys before?

Edited by Preach

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Grammar errors in an official company announcement.  <_<

 

I haven't even done anything with their servers, nor have I heard of their particularly good customer support. I am fairly surprised they have been in business that long if they don't go about advertising themselves. Just my thought, though.

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Did you at least get your money back?

I'm working on that at the moment, They've got around 12 hours to respond before it's paypal's choice.

They've had 3 days to respond at this point, and they've shown no interest at all.

 

Grammar errors in an official company announcement.  <_<

 

I haven't even done anything with their servers, nor have I heard of their particularly good customer support. I am fairly surprised they have been in business that long if they don't go about advertising themselves. Just my thought, though.

Yeah, I did some digging around after the fact, Found out they're kinda shady.. Who would have thunk it?

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If its  any help. 

Go to http://www.vasavisyndicate.us/

thats our community website and scroll down to where it says Oorah gaming , they are our sponsors and they have pretty good service and tech support , Check the specs for the servers and if u go to our site u get  deals as well so u can save.

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