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Bladeofhell

Battleeye Global Ban

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Hello. I'm globally banned of "DayZ SA" because, I think my Arma CD Key was stolen and someone hacked with it.
I didn't knew I've got a global ban, and I bought and played the game before the Update with the Anti-Cheat system came out.
I really wanna play that game so bad.. And I'm already banned since the patch came out!

 

I contacted the Steam and Battleeye support. I asked the Steam support for a refund and the Battleeye support for an unban. Both wasn't ment to do anything of it.. so they told me I should come over here.
They told me to contact you.
I didn't find any other section or support E-mail where I could put that in that's why I'm writing here.

If you need more Informations, please give me an E-mail, where no user can read my text.

I would like to get unbanned, a refund or a new CD Key.

Greetings
Jan

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http://www.battleye.com/support.html

 

Contact BE. Only they can help.

 

Also:

"It's your own responsibility to ensure that no one else has access to your cd-key. We cannot lift your ban if you were banned as a result of cd-key theft. If you think that your cd-key was stolen please contact support@bistudio.com for help."

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How can someone steal your Arma key? Like, physically, or what?

 

Also, DayZ keys can't be stolen. Just saying, even if your message seems to be: "BE is connected to these games, so I'm banned globally due to Arma 1".

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If you were banned in ArmA3, it will carry over.

There is absolutely nothing that BIS/DayZ or these Forums can do for you.

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