mini g 33 Posted September 14, 2012 HI guys,I hate to sound like I'm bitching but I'm having a bit of trouble with Vilayer. I ordered a server last night and it hasn't appeared, the only contact I got was to say it would be on shortly and that was almost a day ago.I've been sitting on their teamspeak server for almost an hour and there's no sign of anyone from Vilayer (except Lee who is AFK) and no further response to my ticket.I know I'm not the only one affected (there was at least one other person in TS with the same issue).What I'm hoping is that someone has a UK number for support? I did a whois search but the number listed is a US one. Or if there is no number a direct way to contact someone from Vilayer to get a response/resolution.Thanks. Share this post Link to post Share on other sites
TheDesigner 1197 Posted September 14, 2012 Vilayer is starting to sound more and more like shit. I would try and get my money back. Horrible customer support isn't what you want. Share this post Link to post Share on other sites
MTUCKER0 17 Posted September 14, 2012 They have horrible customer support Lee needs to fire them and get some one wth people skills Share this post Link to post Share on other sites
Kipale 78 Posted September 14, 2012 (edited) Same, i ordered yesterday and sended them ticket, havent got response.Should i just keep waiting? Edited September 14, 2012 by Kipale Share this post Link to post Share on other sites
neophyte719 3 Posted October 6, 2012 (edited) only waiting a day !!meh i been waiting a weekBUT in thier favour they did escalate my ticket a few days ago lol Edited October 6, 2012 by neophyte719 Share this post Link to post Share on other sites
Alucardi 14 Posted October 21, 2012 I think the guys over at hostaltitude.com has come over to vilayer cause now when i moved to vilayer cause of the shittiest hosting company ever is stoping with dayz hosting vilayer is starting to have crappy support and uptime.... Share this post Link to post Share on other sites