Tyler Salwierz 16 Posted August 14, 2012 No problem, enjoy your server :) Share this post Link to post Share on other sites
Tyler Salwierz 16 Posted August 15, 2012 Just to let everyone know setup times are now within the hour :)If you have any questions at all do not hesitate to ask us! Share this post Link to post Share on other sites
SystemiK 366 Posted August 15, 2012 Tyler and Brandon, just wanted to say thanks for the extremely fast and efficient setup, and major props also go to you guys also for having such great communication. After reading of all the horror stories from people trying to get a server hosted elsewhere I've been putting it off for the last month and a half. I simply could not find anyone who seemed to have a solid approval rating from their customer base and was not willing to be another unhappy customer.I have to admit I was expecting the worst, but it absolutely could not have gone any smoother. When I saw that you were out of ID's I figured a week turnaround would be the best I could hope for, but you had me up in less than 24 hours in spite of having no inventory when I placed the order. I was also extremely happy to see load times of 5 to 10 seconds. You definitely know your business, THANKS!!!If any of you are looking for a server host, look no further. These guys are the real deal. 2 Share this post Link to post Share on other sites
Tyler Salwierz 16 Posted August 16, 2012 Thank you for your kind words - always great to hear positive feedback. If there is a way we can improve further, please do not hesitate to let us know. Share this post Link to post Share on other sites
Brandon Popson 0 Posted August 16, 2012 Thanks SystemiK, We're glad that you're enjoying the server.It's always great to see another happy customer! Share this post Link to post Share on other sites
NinjaJake 22 Posted August 16, 2012 Hey, is there anything you can do about enabling death messages on your servers? Share this post Link to post Share on other sites
Tyler Salwierz 16 Posted August 16, 2012 Hey, is there anything you can do about enabling death messages on your servers?You can change the difficulty, or you can edit the ARMA 2 profile. If you need in-depth help, open a support ticket and we'll be happy to explain the process for you. :) Share this post Link to post Share on other sites
Morchaint (DayZ) 5 Posted August 16, 2012 Just got my server. And I wanted to let the community know about my experience.So far A+ for Elpis and Tyler. Set-up was within the hour, as promised. Responses to emails were instantaneous.Thanks for everything so far! 2 Share this post Link to post Share on other sites
Tyler Salwierz 16 Posted August 16, 2012 Just got my server. And I wanted to let the community know about my experience.So far A+ for Elpis and Tyler. Set-up was within the hour, as promised. Responses to emails were instantaneous.Thanks for everything so far!Great to hear! :) 1 Share this post Link to post Share on other sites
uniqueprefix@googlemail.com 11 Posted August 16, 2012 how about pre configuring the servers with BEC installed and make it possible to have ANNOUNCED, SCHEDULED server restarts? Share this post Link to post Share on other sites
Tyler Salwierz 16 Posted August 16, 2012 Won't be possible, sorry! You can add into the MOTD when your restarts are scheduled though. Share this post Link to post Share on other sites
Goodsoup 7 Posted August 17, 2012 So looking at the premium server, it says total due today is 25.81, but it says the recurring monthly fee is $50. How does this work? Is my first month only $25.81 for a premium server, or $20 for a budget? Share this post Link to post Share on other sites
Tyler Salwierz 16 Posted August 17, 2012 (edited) So looking at the premium server, it says total due today is 25.81, but it says the recurring monthly fee is $50. How does this work? Is my first month only $25.81 for a premium server, or $20 for a budget?Everything is prorated to the first. If you order today, your next invoice is due on the first. Edited August 17, 2012 by Tyler Salwierz Share this post Link to post Share on other sites
Goodsoup 7 Posted August 17, 2012 Everything is prorated to the first. If you order today, your next invoice is due on the first.So how much would I pay if I bought a premium server right now? $25.81? Share this post Link to post Share on other sites
Tyler Salwierz 16 Posted August 17, 2012 So how much would I pay if I bought a premium server right now? $25.81?It'll show the price due today on the order page :) Share this post Link to post Share on other sites
Tyler Salwierz 16 Posted August 18, 2012 Would anyone be interested in VPS? Share this post Link to post Share on other sites
avid_gamer 132 Posted August 18, 2012 Okay..thinking of ordering today... what's the setup time for premium today?Do you have a Teamspeak server for support? Something other than ticket system? Share this post Link to post Share on other sites
Tyler Salwierz 16 Posted August 18, 2012 (edited) Within the hour during our SLA support hours. Otherwise, it can take between 5-10 hours.Currently the only method for support is the ticket system, but since our reply time is usually within ten minutes (during our SLA hours) that should be more then adequate. Edited August 18, 2012 by Tyler Salwierz Share this post Link to post Share on other sites
Tyler Salwierz 16 Posted August 19, 2012 Dedicated servers are now available - check the OP for more information! Share this post Link to post Share on other sites
Timma (DayZ) 16 Posted August 19, 2012 Just placed an order. Looking forward to curating my own playground, for a change! 2 Share this post Link to post Share on other sites
SystemiK 366 Posted August 20, 2012 I have no idea what you just did to your TCadmin panel page but THANKS!!! It has gone lightspeed compared to before. Extremely happy with the server and your excellent support... 2 Share this post Link to post Share on other sites
ChernoPTA 160 Posted August 20, 2012 (edited) This company has gone above and beyond the standards of service so far in my association with them.I generally don't shill for anyone, but every issue I have had, no matter how major or minor has been addressed by a support ticket response within minutes of me filing it. And usually the issue at hand is sorted out within an hour.Elpishost definitely makes the time to ensure they retain their customers. And that to me is what convinced me to switch my services from my previous host to a host that is far more customer focused. And Elpishost definitely seems to be that hosting company.I wish them all the success in the world, they're working for their money, unlike some other companies I could mention but will refrain from doing so. Edited August 20, 2012 by ChernoPTA 2 Share this post Link to post Share on other sites
Tyler Salwierz 16 Posted August 20, 2012 Thanks guys! I appreciate the kind words and it's great to know our efforts in customer service and quality of service are paying off :) Share this post Link to post Share on other sites
Brandon Popson 0 Posted August 20, 2012 Thanks!We're always glad to help! Share this post Link to post Share on other sites
