Support Tickets not being answered?

[<82ndAB>MAJ.RedHawk 16]

Why is it taking so long for our support tickets to be answered? Currently our server is not running and it is taking forever to get a response from the staff in the ticket system. We had one ticket open for over a week with no response. Our newest ticket has been open for 3 days.

What is the hold up on answering support tickets?????

[specterm 25]

Whos your server provider? Mine is HFB and they dont respond to theirs either.

[<82ndAB>MAJ.RedHawk 16]

Whos your server provider? Mine is HFB and they dont respond to theirs either.

I'm talking about the support tickets to the DayZ staff, not our server provider.

[liukang168 4]

dayz is not answering to hfb, too

[Evolse 0]

I haven't had a response from them for the past couple of days either (DayZ Support Team).

Edited July 18, 2012 by Evolse

[Adron 42]

I had 8 ban requests in with proof and a week later still nothing. They don't care about support. They just want to get the game on a better platform.

Go with vilayer. Their staff is as knowledgable as the dayZ staff and actually respond