<82ndAB>MAJ.RedHawk 16 Posted July 18, 2012 Why is it taking so long for our support tickets to be answered? Currently our server is not running and it is taking forever to get a response from the staff in the ticket system. We had one ticket open for over a week with no response. Our newest ticket has been open for 3 days.What is the hold up on answering support tickets????? Share this post Link to post Share on other sites
specterm 25 Posted July 18, 2012 Whos your server provider? Mine is HFB and they dont respond to theirs either. Share this post Link to post Share on other sites
<82ndAB>MAJ.RedHawk 16 Posted July 18, 2012 Whos your server provider? Mine is HFB and they dont respond to theirs either.I'm talking about the support tickets to the DayZ staff, not our server provider. Share this post Link to post Share on other sites
liukang168 4 Posted July 18, 2012 dayz is not answering to hfb, too Share this post Link to post Share on other sites
Evolse 0 Posted July 18, 2012 (edited) I haven't had a response from them for the past couple of days either (DayZ Support Team). Edited July 18, 2012 by Evolse Share this post Link to post Share on other sites
Adron 42 Posted July 18, 2012 I had 8 ban requests in with proof and a week later still nothing. They don't care about support. They just want to get the game on a better platform. Go with vilayer. Their staff is as knowledgable as the dayZ staff and actually respond Share this post Link to post Share on other sites
