Banned by Game Developer (Game Ban)

[Reaper TDO 14]

Hello 

I needed help in a big way, i opened up steam to find i had a message stating i have been permanently banned in DayZ by BattlEye on behalf of the game developer. now i have had some strange emails that i noties after getting back from holiday, and the emails were in chineses,  it had the code you need to put in you steam, i had two step auth which was my email, i also saw that on my profie it was saying i was in game playing dayz which at the time i was playing cites skylines which is on epic games, so i reset my password and chaged my two set auth to the steam app i also changed my email password too, i have sent two email too support@bistudio.com the emails adressing the problem the first was explaning the huge isusse, and the second is of two emails i was sent fron the strange emails, i had to recover the emails from google support has i had delete them, please if anyone can help i need it, i have got 0ver 4000 hrs playing, this has pissed me off to no end because i would never hack a game and never will, these people kill games for other player

thank you 

[scott.bowen 13]

Hi Reaper. 
Please reach out to https://www.battleye.com/contact/ and explain your situation.

Good luck and I hope your issue is resolved quickly. 👍

[Reaper TDO 14]

Thanks, i did get a responce from support@bistudio.com and they said the same thing i also got a repley from steam tell me and show me that i had infact been hacked, i have contacted battleeye explaning the problem and letting them know i have evidence of what has happened, yet i have doubts that the ban will be lifted, i have heard countless steam account that have been hacked and they have evedence to proof it yet they were still game banned, i have also don't understand the way they say you need to protect you account better, not saiys it to me yet, but we can only use what we are give which is a password which i allways have it so random and more that  8 charaters long plus the two step auth which is also provieded to use, if a hacker whats the get in they will if they try hard enough, and it sucks that we who play to enjoy the game and play legit get wronged by these rats who ruin other players accounts, that being said thank you but like i said before it seems unlikey the ban will be lifted.