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Calum Green

Unable to do really anything

Question

Bought the game and have uninstalled, reinstalled to no avail. I am invincible, can’t interact with objects, pick-up anything. I don’t know what to do. Zombies don’t attack me, I can’t open doors, buttons to open doors go away (even when available they disappear). Green smoke does not hurt me. Nothing item wise spawns in etc. Please help, Xbox One X 1TB downloaded not cloud play. Not sure what to do. 
 

I have a video showing these problems. Help!

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