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Nellesje

DayZ won't launch

By Nellesje, in Troubleshooting

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Nellesje    0

Nellesje
Posted

Hey guys,

 

I have an issue. Dayz won't launch and i tried every possible solution but nothing helps. I uninstalled dayz 4 times even on a diffrent diskletter. If i start dayz i get this issue "0xc000009a" I also tried to delete batteye but doenst work..... can someone help me with this problem?

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SmashT    10907

SmashT
Posted

My game doesn't start / I get a Windows error (e.g. "The application was unable to start correctly (0x0000009a)") when launching with BE enabled. How do I fix this?

 
Please try the following things:
  • Ensure that there is no d3d9.dll or dsound.dll file in your game directory. If there is one please remove/rename it.
  • Ensure that you have a legitimate copy of Windows. Pirated copies might no longer be supported by the latest BE version.
  • Uninstall the broken Windows update "KB3004394" (enter this without the quotes in the window's search bar at the top) by following this guide: http://windows.microsoft.com/en-us/windows/remove-update.
  • Check if your game directory's file permissions are broken by doing the following: Right-click on your game directory (in Windows Explorer), select "Properties" and go to the "Security" tab. In the group/user list select the "SYSTEM" entry and check if it has full access. Otherwise click "Edit..." and grant the "SYSTEM" user full access.
  • Your system's root certificates might be broken/corrupted. To fix them download and install the following update from Microsoft: http://support.microsoft.com/kb/931125.
  • Check your system files for corruptions and possibly repair them by following these guides: http://support.microsoft.com/kb/929833and http://support.microsoft.com/kb/947821.
  • Scan your system with up-to-date anti-virus software. Malware that modifies system or game files can cause such issues when BE is enabled.
  • Ensure that you don't use any tweaked/custom versions of system files (including DirectX). Reinstall DirectX, see the following page for details: http://support.microsoft.com/kb/179113.
If none of the above helps please contact us directly at support[at]battleye.com.

 

http://battleye.com/support.html

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