franzuu 211 Posted April 2, 2015 All im going to say is that the battleye support is shit don't even bother emailing them i tried and all they told me to do was look at there support page. try reinstalling windows Share this post Link to post Share on other sites
lazyname123 0 Posted April 3, 2015 (edited) try reinstalling windows I have no way of reinstalling windows Edited April 3, 2015 by LazyName123 Share this post Link to post Share on other sites
franzuu 211 Posted April 3, 2015 I have no way of reinstalling windows Are you sure you did everything in here http://www.battleye.com/support/faq/ My game doesn’t start / I get a Windows error (e.g. “The application was unable to start correctly (0xc000009a)”) when launching with BE enabled. How do I fix this?Please try the following things:Ensure that there is no d3d9.dll or dsound.dll file in your game directory. If there is one please remove/rename it.Ensure that you have a legitimate copy of Windows. Pirated copies might no longer be supported by the latest BE version.Uninstall the broken Windows update “KB3004394″ (enter this without the quotes in the window’s search bar at the top) by following this guide:http://windows.microsoft.com/en-us/windows/remove-update.Check if your game directory’s file permissions are broken by doing the following: Right-click on your game directory (in Windows Explorer), select “Properties” and go to the “Security” tab. In the group/user list select the “SYSTEM” entry and check if it has full access. Otherwise click “Edit…” and grant the “SYSTEM” user full access.Your system’s root certificates might be broken/corrupted. To fix them download and install the following update from Microsoft:http://support.microsoft.com/kb/931125.Check your system files for corruptions and possibly repair them by following these guides: http://support.microsoft.com/kb/929833 andhttp://support.microsoft.com/kb/947821.Scan your system with up-to-date anti-virus software. Malware that modifies system or game files can cause such issues when BE is enabled.Ensure that you don’t use any tweaked/custom versions of system files (including DirectX). Reinstall DirectX, see the following page for details:http://support.microsoft.com/kb/179113.If none of the above helps please contact us directly at support[at]battleye.com. Do all of that AGAIN. If it doesn't work then e-mail battleye and tell them that you tried those things on the list and that it didn't work. Share this post Link to post Share on other sites
lazyname123 0 Posted April 3, 2015 Are you sure you did everything in here http://www.battleye.com/support/faq/ My game doesn’t start / I get a Windows error (e.g. “The application was unable to start correctly (0xc000009a)”) when launching with BE enabled. How do I fix this?Please try the following things:Ensure that there is no d3d9.dll or dsound.dll file in your game directory. If there is one please remove/rename it.Ensure that you have a legitimate copy of Windows. Pirated copies might no longer be supported by the latest BE version.Uninstall the broken Windows update “KB3004394″ (enter this without the quotes in the window’s search bar at the top) by following this guide:http://windows.microsoft.com/en-us/windows/remove-update.Check if your game directory’s file permissions are broken by doing the following: Right-click on your game directory (in Windows Explorer), select “Properties” and go to the “Security” tab. In the group/user list select the “SYSTEM” entry and check if it has full access. Otherwise click “Edit…” and grant the “SYSTEM” user full access.Your system’s root certificates might be broken/corrupted. To fix them download and install the following update from Microsoft:http://support.microsoft.com/kb/931125.Check your system files for corruptions and possibly repair them by following these guides: http://support.microsoft.com/kb/929833 andhttp://support.microsoft.com/kb/947821.Scan your system with up-to-date anti-virus software. Malware that modifies system or game files can cause such issues when BE is enabled.Ensure that you don’t use any tweaked/custom versions of system files (including DirectX). Reinstall DirectX, see the following page for details:http://support.microsoft.com/kb/179113.If none of the above helps please contact us directly at support[at]battleye.com. Do all of that AGAIN. If it doesn't work then e-mail battleye and tell them that you tried those things on the list and that it didn't work. Ill Try doing them again Share this post Link to post Share on other sites
Klainer 0 Posted April 3, 2015 Yeah, you are right. I am sorry to say that if you have arrived at the same point that I, which have already done everything and still not working, you are not going to get help in http://feedback.dayzgame.com/and in http://www.battleye.com/support/ . I have three days trying to fix this error and I've done EVERYTHING for dayz still out. SO, I want to say my possible fix without unninstalling windows from a person who could finally fix this shit: - He copied the system32 folder and SysWow64 from a recently installed windows on another pc, and some files can't overwrite but he fix the problem and dayz worked again. - MY FIX is I have installed windows 8.1 64 bits, keeping my personal files (And I dont needed to delete anything in my hard disk). Then DayZ works again. Share this post Link to post Share on other sites
lazyname123 0 Posted April 3, 2015 Yeah, you are right. I am sorry to say that if you have arrived at the same point that I, which have already done everything and still not working, you are not going to get help in http://feedback.dayzgame.com/and in http://www.battleye.com/support/ . I have three days trying to fix this error and I've done EVERYTHING for dayz still out. SO, I want to say my possible fix without unninstalling windows from a person who could finally fix this shit: - He copied the system32 folder and SysWow64 from a recently installed windows on another pc, and some files can't overwrite but he fix the problem and dayz worked again. - MY FIX is I have installed windows 8.1 64 bits, keeping my personal files (And I dont needed to delete anything in my hard disk). Then DayZ works again.I just want to ask something about reinstalling windows. if you reinstall windows does it delete the files in hard drive D or just C or what im saying make no sense at all. Share this post Link to post Share on other sites
franzuu 211 Posted April 3, 2015 I just want to ask something about reinstalling windows. if you reinstall windows does it delete the files in hard drive D or just C or what im saying make no sense at all. if you reinstall windows then only the hard drive windows is installed on will be overwritten. Everything on it will be lost. OS drives usually have the drive letter C. Share this post Link to post Share on other sites
lazyname123 0 Posted April 4, 2015 if you reinstall windows then only the hard drive windows is installed on will be overwritten. Everything on it will be lost. OS drives usually have the drive letter C.Ok i might try to get a disk from my friend to do it Share this post Link to post Share on other sites
franzuu 211 Posted April 4, 2015 Ok i might try to get a disk from my friend to do it before you do it though, try windows system file repair http://support.microsoft.com/en-us/kb/929833 Share this post Link to post Share on other sites
lazyname123 0 Posted April 4, 2015 before you do it though, try windows system file repair http://support.microsoft.com/en-us/kb/929833I was trying that yesterday Share this post Link to post Share on other sites
franzuu 211 Posted April 4, 2015 I was trying that yesterday what did it say? Share this post Link to post Share on other sites