Nee help with Battleye (Sending a Support Ticket)

[PrivacyPlz 0]

I know the whole setup I need to do this in, but it really has nothing to do with that.

What I need help with, is sending a support ticket to Battleye. I downloaded Arma2 and such on a different computer, and when I try to join a server it will say I am globally banned?? First of all I know you guys cant deal with global bans, but it is just so weird. I always play DayZ on my own computer, but on this one I am globally banned, and was wondering if this is a glitch???? But to get to the point, how do i send a Support Ticket to Battleye?

[AmberHelios 2071]

http://www.battleye.com/support.html

[PrivacyPlz 0]

Yea I went there but never figured out how to send a ticket in.

[AmberHelios 2071]

its got an email to send to

[PrivacyPlz 0]

Yea, ok sent an Email there, but does anyone have any idea why this happened?