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KirillWtf

I got banned for no reason?(battleye replied) sorry had to make another topic

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Kirill Zheludkov
racingkirillk2@gmail.com

Nov 24 (1 day ago)

I have bought the game(arma 2 combined operations) to play DayZ 2 or 3 days ago and i have been playing it with no hacks or anything wrong i havent even ever found a better weapon then double barrel shot gun. I had some problems on arma 2 at the start it said "error bad serial number given in setup" so then i restarted my steam and ran it as admin and the problem was gone but how ever today i tried playing the game and it said "arma 2 OA error bad serial number given in setup" so tried doing the same thing as just for arma 2 but it didnt work. i followed this guide http://dayzmod.com/f...given-in-setup/. After that the game ran properly but when i tried going into a server it said Global ban #0622f6. I have no idea what i have done to get banned, i havent done anything wrong, can you please help me get this game back. I wanted to get this game for like 1 month now, i have been watching all the lets plays on youtube and i liked the game alot and now i bought the game and 3 days later i get banned and i dont even know why? Can you please resolve this issue

1]

Bastian Suter
bastians@battleye.com

12:54 AM (18 hours ago)

Hi,

your ban is valid and therefore won't be lifted. If you didn't cheat, then you are either using a shared cd-key (sold by certain fraudulent entities/companies for a cheap price) or someone managed to steal your cd-key by getting access to your system (via cd-key stealers, there is a news post about this issue on battleye.com) and either replaced your actual cd-key with a banned one, or cheated with it and got it banned now. Even if your actual cd-key isn't banned yet (you can check that by removing your current cd-key from the registry and reinstalling the game), it will likely be banned soon. Note that there is nothing BE can do about others getting access to your system and stealing personal data such as your cd-key. It's technically not possible for hackers to steal your cd-key in-game though.

The only way to get unbanned and be able to play on BE servers again is to buy a new copy or cd-key of the game (ArmA 2: Operation Arrowhead). Otherwise you can still play on BE-disabled servers. Please understand that no further details about your ban can be revealed and no further instructions on how to get unbanned can be provided.

Regards,

Bastian Suter

On 24.11.2012 05:49:32, Kirill Zheludkov wrote:

1]

Kirill Zheludkov
racingkirillk2@gmail.com

1:01 AM (18 hours ago)

But i can show u my steam recit that i bought the game. I actually dont know what to say, this is the first steam game i ever bought and i get banned after 3 days. I paid for the game so shouldnt you like help me to get out of this situation and some investigation or something and ask me questions

.

Kirill Zheludkov
racingkirillk2@gmail.com

1:18 AM (18 hours ago)

im starting to think that you are doing this on purpose to get more money out of people?

Bastian Suter

1:19 AM (18 hours ago)

Wrong, we don't get any money from cd-key sales.

On 24.11.2012 15:18:14, Kirill Zheludkov wrote:

Kirill Zheludkov
racingkirillk2@gmail.com

1:34 AM (18 hours ago)

but your program came with the game

Kirill Zheludkov
racingkirillk2@gmail.com

1:36 AM (18 hours ago)

so by saying that you dont get any money from cd-keys you actually mean that you dont care about people who bought the game?

Kirill Zheludkov
racingkirillk2@gmail.com

7:53 PM (0 minutes ago)

ahaha are you actually srs that you are not gonna help me? i bought the game to enjoy it and i got hacked or what ever happened to my account and you dont give a shit about people?? what a fucking joke

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i think that you should talk about this to steam, since they sold you a bad serial from the start

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i have downloaded this program [Link Removed - SmashT] and i checked in the note pad if theres any leads to the arma 2 folder to steal my key and there was none, and thats the only program that i have downloaded for arma 2. thats the only option i can think of

Edited by smasht_AU

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i think that you should talk about this to steam, since they sold you a bad serial from the start

yeah i have actually sent the letter to steam too but they havent replied yet

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You downloaded malware that stole your cd key, nothing you can do but remove the malware, buy a new copy and stop trusting dodgy programs posted on youtube.

Edited by smasht_AU
  • Like 7

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