KGoBlin

That's definitely not an exploit then. It sounds like that config should have never ended up in the root directory to begin with if this was already known. You can't blame admins for not knowing something rocket apparently didn't even know at one point. Fortunately our host had the file out of the root directory when we purchased our managed server. I find it interesting that people are liable for so many things in a game where almost everything is restricted. If my config file weren't in the right place, I wouldn't be able to move it even if I wanted to because our host has it locked down so it can't be tampered with, I'm assuming because they're afraid of getting their IP range banned for breaking all the rules set in place. Placing responsibility on the person furthest down on the totem pole seems to be pretty futile.

Debug glitch is still happening for sure. We've had a few people on our server end up there since the last 2 patches. Also have had people spawn back at the ocean instead of where they were on the map.

Typically exploits like the one mentioned here are vulnerabilities in the game/server engine itself, not in your actual server environment. AV or firewall might help prevent generic attacks but this one, and most from what I've seen, are just serious security holes either in ARMA or Battleye. A firewall's not going to prevent anything since the attack probably comes in thru the same port the server uses for hosting the game. UNLESS you know your attacker's IP, that's a different story but any hacker that's not a complete idiot can get around that in an instant so that's not even a viable solution either.

In defense of Host Altitude, I've had my share of issues with our server with them, but when it *is* working, it works well. We hardly have any lag and I very rarely see a red chain unless the server is recovering from a reboot. Outside of the extremely slow ticket response times and the two times our server was down for the better part of a day, the service has been more than acceptable while it's up. That being said I won't be renewing my contract with them at the end of the month. I agree with Deadmau5, you guys are definitely overselling if you can't keep up with the support demand of existing servers. If your company can't keep up with demand by being short staffed 1 person, you are in over your head. A 4 hour response time is acceptable (still fairly slow considering other hosts I've been with) but as you said, that's an average. I've had plenty of response times at 8-12 hours. Which can be very frustrating considering most tickets require several responses in order to get the necessary information from your provider. If it's something like your server not being whitelisted, you could be going back and forth for days just to get a few responses. Taper off the amount of service you're offering. If you indeed value quality of service, provide quality of quantity until you can truly support a larger datacenter. I think it's commendable that you're offering refunds to dissatisfied customers. I don't plan on taking you up on the offer as I think that even with the slow response times and down times we got the majority of our money out of our server, it's just frustrating we are yet again on the search for a reputable and reliable DayZ server host. I'm starting to think it doesn't exist outside of purchasing an unmanaged server from someone like Gameservers or NFO.

There's pretty much a thread for most of the hosts here in the Server General section that's managed by the hosts themselves. There's definitely feedback in all of them so you should be able to get an idea of the type of service you should expect. Speaking from personal experience I highly recommend you read the Defcon thread before choosing them but your mileage may vary.

I meant on a global scale, not just your map. Unless deleting it on your map deletes it from everyone else's, in which case that's mildly retarded.

Is there a way to globally delete the map notes on your server?

Ticket has been created about 4 hours ago. I have another ticket that's been pending for about 9.5 hours. Unless you are answering other people's tickets within the first hour, there's no way you can claim an average reponse time of 5 hours. I've looked through my previous tickets and aside from one response, my average response time is anywhere from 8 - 24 hours. My CP is still showing an unknown status. I can't connect via FTP either so my guess is the box or my VM is down. If you could check on this I'd appreciate it. Tickets #171011 and 663228.

Our server seems to be down and we're getting the infamous "Status: Unknown" message in our CP. Is this due to another outage?

Is there an ETA on when Host Altitude will have the time changing script ready?

Agreed, you should at least inform people there is an issue and that you're working on it. Even if you don't have an answer yet, acknowledgement of the issue is better than nothing. Hopefully this will get resolved soon.

Also anyone else with Host Altitude having issues today or is it just us? Logged into my CP today to check something and noticed status was showing as Unknown and the Activity CP is showing as down. Not sure if there's some sort of unscheduled maintenance going on or if our server just blew up. Put in a ticket, just awaiting a response.

I don't think the time zone changes are sticking. They seem to reset themselves after a server restart.

You da man Rolle, thanks! Hopefully I can get my host to make that change in the config.

So in other servers I've played on, when you find a map in that server, it shows you your location on the map when you open it up. On our new server, when someone finds a map (I've found several now), we don't get an indicator. Is this a cvar type setting in the config or a bug? Or was I just imagining things in all the other servers I was in prior to my own?