d3agles

Hello. I have a friend who cant join a server. (Scripted EU1). It gives him "Connecting Failed: Unknown error as occured". We have tried verify, reinstall game, deleted all user, character files, joining from steam via "game info -> join", still the problems occured. He has no issue joining other servers, but not this one. There are 7 of us who play on this server and he is the only one with problem. Any ideas?