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Rackage

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About Rackage

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    On the Coast
  1. Rackage

    Instance ID - How long take it?

    Thankyou, it is appreciated :)
  2. Rackage

    Instance ID and Mission

    Seriously JD, when you talk about all those volunteers.............. is it just you really? You need somebody to help you out dude!! A week and a half I have been waiting now............. I wouldn't mind normally, but our customers think it;s our fault their servers aren't up and running...........
  3. Rackage

    Instance ID and Mission

    Do you anticipate it being long before the resubmissions are reviewed? I know I only resubmitted last night (due to my original ones being bugged) but it's been over a week now since I first applied, order number is 7146681573
  4. Rackage

    Instance ID and Mission

    Hi urbanfox We are a GSP applying for servers for customers that have asked for them, we already have one server approved and last Tuesday applied for 2 more (on the same spec machines as the first one). We have had no Welcome emails (or rejection emails) but when I looked last Friday it said we had 3 active services, but no Instance ID for the 2 we ordered last week, if I view the details it shows Billing Cycle: Free Account Status: Active : : : No I opened a support ticket last Friday when I saw that but we have heard nothing back. Please could you have a look at this?
  5. Rackage

    Instance ID and Mission

    I beg to differ, I ordered 2 servers exactly a week ago today, I had no welcome emails for them, but saw they were in my 'active' services - but there is no Instance ID or mission for them. I opened a support ticket last Friday and have had no reply, bumped it again today and still no reply :(
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