Attention Required, Corrupted Hive Data Issue

[Acix 132]

After over a week of troubleshooting an "Incorrect Version" issue, Johnathan @ Tech Support (Via Submited TroubleShooting Ticket) decided that indeed the issue that we were having was releated to corrupted hive data and that a Character reset was needed in order to fix this issue. We were told that it would take up to 24 hours to have this done. That was over 5 days ago now and no character reset has been sent and Spindrift (Tim) is still unable to log into any Hive server getting an error message saying "You are running an incorrect version of the server side application..." Again this was deemed to be a non-client issue as he has updated and installed over 4 times and each one done correctly using different methods but still unable to log into any server. Please reset his character already. Coming up on a week an a half not being able to log in due to Hive Data issues. Thank you for your attention in this matter Devs/Staff we understand you are very busy at this time but having his character reset would be great as we (there are 5 of us playing together) are very dedicated players to the DayZ community and look forward to helping both the game development and community grow. Again thanking you all in advance,

Acix (Andrew)

Sgt/USMC

Edited August 16, 2012 by Acix

[Acix 132]

*Bump*

[Spindrift762 2]

bump

[Acix 132]

*Bump*

[Acix 132]

*Bump*

[Acix 132]

*Bump*

Edited August 16, 2012 by Acix

[Acix 132]

*Bump*

[Acix 132]

*Bump*