PTG_Chef_uk 2 Posted August 15, 2012 No response to my ticket this morning regarding you taking money for our server and then shutting it down for non payment. Any other customers experiencing problems with Vilayer? 1 Share this post Link to post Share on other sites
561tmoney 4 Posted August 15, 2012 yes our server keeps crashing as well, its pretty damn annoying Share this post Link to post Share on other sites
Rokochan 26 Posted August 15, 2012 if you paid by CC you could always go to your credit card company and file a dispute. but the acp went down today, as well as my server. it's been happening alot recently. i check my server in the morning it's up, i come to work and check on it again it's down. like wtf cant even keep the server going for more than 24 hours without having acp/server going down. Share this post Link to post Share on other sites
Magnum Opus 26 Posted August 15, 2012 I'll be moving from them after this month is up. Few more days to go. Share this post Link to post Share on other sites
PTG_Chef_uk 2 Posted August 15, 2012 Its on auto sub via paypal. Gonna cancel that now and find a new host. Share this post Link to post Share on other sites
longtermproject 4 Posted August 15, 2012 Ive never had an issue with Vilayer, they set my server up and was instanced and running within 23 hrs, I havent had a crash yet, and every ticket has been answered in less than 24 hrs. Im not complaining about anything right now.Chicago based server FYI Share this post Link to post Share on other sites
Graz (DayZ) 146 Posted August 20, 2012 They are usually very good to me. I'm AU and the timezone works against me, yet they always seem to get back to me quickly.If you got their announcement in your email it's most likely understandable that they are a little bogged down atm Share this post Link to post Share on other sites
PersonalJ 5 Posted August 20, 2012 No response to my ticket this morning regarding you taking money for our server and then shutting it down for non payment. Any other customers experiencing problems with Vilayer?The billing system hiccups have been resolved as of a few days ago in case anyone is wondering. Share this post Link to post Share on other sites
machomanugget 26 Posted August 20, 2012 never had any problems with Vilayer.. they have been the best provider i have had out of 3 for gameservers.. Share this post Link to post Share on other sites
symptom 185 Posted August 20, 2012 A friend of mine had Vilayer and he said it always took them forever to answer tickets. I use Defcon Servers, and they usually answer tickets within 5 - 10 minutes. Share this post Link to post Share on other sites
F4ll3N 28 Posted August 20, 2012 Its on auto sub via paypal. Gonna cancel that now and find a new host.Its not auto, you have to pay it manually even though paypal says its recurring. If you dont pay it manually they shut off the server. Share this post Link to post Share on other sites
