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Trigun932

Host Altitude server is not passing the final load screen

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I had bought a Host Altitude server yesterday and it activated today, but it seems that nobody is able to get onto my server because they all fail to pass the final loading screen. There is also another screen that comes up that I don't think should be coming up. I've searched all over for solutions but there have been almost none pertaining to people that are hosting servers. If anybody has run into this problem and has found a solution, please help assist me with this issue.

Server: US 1703 (to see what's going on)

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Re-install BattlEye?

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