Please help, we don't know what to do

[Ketelnuts 0]

So my clan and I play on a server, US 957. We were playing last night and I had to go afk for an hour so i disconnected to the lobby. When i came back there was a message on my screen saying i have been banned. I try to reconnect, still banned. I can get on all other servers but not 957. I contacted one of the admins we played with and asked him what's going on, he said he'd check the ban files. He didn't see me in there, so he deleted everything in the ban files. Still banned. I'm not in the ban files and never was really banned, but it says i was and doesn't let me on. He tried banning me and unbanning me, still doesn't work. At this point we're stumped on what could possibly be going on. Please help. Thanks.

[suspense 210]

Can you post a screenshot of the ban message?

If its only happening on that server, it seems that the admin is not completely sure on how to lift the ban correctly.

[Tsyn 215]

The server admin banned you from that server, I'd suggest finding out why you were banned (you probably know why...). But if you were banned for no reason, then your best bet is sending a 'report' on the server admin.

[Ketelnuts 0]

you didnt read the whole thing, i was never banned, the admin even deleted everyone off the ban list. the problem is we dont know how or why it wont let me in.

And the ban message just says "You were banned."