HFBServers timezone anyone get it fixed yet ?

[Torndeco (DayZ) 46]

Am curious since no where else to ask ?

Since getting tired of waiting + becoming a joke at this point approachin 2 weeks atm..

Has anyone who has a server with hfb got there server hotfixed yet so there timezone is sorted out yet ????

[ryahn 112]

What is your server location ID (US XXX) or your ticket. All the hot fixes should have been applied by now.

[Torndeco (DayZ) 46]

US 819

[ryahn 112]

What is the timezone it needs to be so I can make sure its set right

[Torndeco (DayZ) 46]

utc -4

Its already setup in the timezone.bat file, believe am still waitin on server hotfix

[ryahn 112]

utc -4

Its already setup in the timezone.bat file, believe am still waitin on server hotfix

I will point your server out to them. Its very possible that a server got looked by accident. We did apply all the hot fixes.

Also took a look at your restarts and you only have them running one time but not daily. I when ahead and adjusted them to do it daily. If your server does not restart at least once a day, it can cause time desync

[Torndeco (DayZ) 46]

Not a time desync issue as i checked ingame time (multiple peep incase was client issue) & server log timestamps after i manually restarted the server several times at this point...

Ticket == #644112

Server schedule restarts was only just adjusted yesterday, due to recent artifact issues. Must have forgot the option for restart daily...

But anyway i am to tired of having to follow up on this issue....

the hope of timezone set right + hfb server pings in chicago is the only reason i still havent cancelled yet

but currently 11 days since i pointed out windows hotfix for utzil is kinda wtf

Edited July 29, 2012 by Torndeco

[ryahn 112]

We did do all the hot fixes to all the servers that did that. We are currently going through all of them to double check that none of the machines are missing it.

[Torndeco (DayZ) 46]

If the hotfixes were applied why was there no mails sent out to say timezones should be fixed now.

And to ask customers to reboot & check it is working for them.

Instead of lookin @ my server incase i am wrong or fix my problem.

HFB are going to check all the servers again incase u missed one which will take how long ??

Instead of fixing server hosting US 819 & making a thread asking customers to check their servers & put up a new ticket or respond in a thread ?

And then afterwards when u got time double check all the servers again , or look into adding exception handling to timezone batch file if tzutil is missing..

U know i had vilayer within 3-4 hours move a server from 1 location to another location no fees or qualms & even gave a nice suggestion in regards to ping location.

On the other hand hfbserver been up coming on 14 days nothing but issues & no offers of discounts, or keepin customers in loop over problems..

Names redacted incase one complains here is copy / paste of support tickets........

So people can judge themselves

Personnally i think i been patient but i get no fckin timeframes & getting run around by hfb over this, and am sick of it...

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------ || Staff

We are still currently fixing boxes with the hot fix that will the

server to allow timezone change.

Thanks,

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DayZ Forums: -----

25th July 2012 (18:57)

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Torndeco || Client

Kinda jumped the gun, when i closed this ticket.

Server time is still wrong currently @ UTC instead of UTC-4

Atleast its closer now :P

22nd July 2012 (08:07)

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------- || Staff

Sadly, the time it's taking to perform the maintenance was a lot more

than expected (influx of support tickets are priority.)

Please bear with us.

- ----

22nd July 2012 (08:03)

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Torndeco || Client

Still waiting

19th July 2012 (07:59)

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-------- || Staff

The issue behind server time not being put into effect with a small

portion of our servers have been found. Unfortunately, maintenance will

have to occur on each affected box to get the timezone settings to work

again. There will be some downtime tomorrow, but it won't last more than

an hour.

- -------

19th July 2012 (07:46)

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Torndeco || Client

Any news on this ?

Otherwise i will be lookin for a refund as the server in question is

completely useless to me atm, and there is no point in me having it.

Basicly u order server for 1 timezone and ended up beening off by 12

hours...

18th July 2012 (08:56)

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Torndeco || Client

Gonna assume issue with autorun.bat / tzutil u are talking about...

Windows Vista / 2008 ?

hotfix to add tzutil

http://support.micro...b/2556308/en-us

Windows 2003 ?

CONTROL.EXE TIMEDATE.CPL,,/Z Atlantic Standard Time

or

runDLL32.exe shell32.dll,Control_RunDLL timedate.cpl,,/Z Atlantic

Standard Time

othertime zone names are under HKLM\SOFTWARE\Microsoft\Windows

NT\CurrentVersion\Time Zones in windows registry.

17th July 2012 (23:19)

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------- || Staff

I see the issue. The operating system that the specific box your server

is hosted off of doesn't support the script we made for this. I will

look into possible alternatives.

- -----

17th July 2012 (17:51)

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Torndeco || Client

Dayz game time is based off the server time.

cfgdayz\server_console.log inside the entries are timestamped based off

the server time.

It doesnt reset @ zero

So i am lookin for the game time is be the same as the server time. It

should be UTC -4.

Atm the time i am getting is 12 hours off

I am unable to fix this my end as dont have the ability to alter server

time.

There is also a seperate ticked opened for the control panel that may or

may not be related, where the stats & service info are showing another

server. But the config modules are for my server

Anyway i am assuming u are lookin into this further as the server is now

offline.

17th July 2012 (17:35)

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------- || Staff

The logs display the time of the dedicated box which changes every time

a server on that box restarts. The time stamps on the logs are incorrect.

- -----

17th July 2012 (17:29)

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Torndeco || Client

Just I just though to check the server logs as an afterthought.

The dayz server logs are showing it as AM time instead of PM time.

They are timestamped in 24hour format and show latest entries @ 1:00

instead of 13:00

17th July 2012 (17:09)

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--------- || Staff

Server is set to Atlantic Standard Time

17th July 2012 (17:05)

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Torndeco || Client

Stop server & restart it.

Didnt change anything, server in webbrowser is reporting the right time

12:24pm

But ingame it appears as nightime regardless i.e 12:24am.

Can u check there wasnt a typo mistake when server os time was set thx

Its meant to be UTC - 4

[Torndeco (DayZ) 46]

Another manual server restart

time is still not working

The application or script u are using to rotate the logs have u checked that when it has made a new file that the dayz server has permissions to edit the file ???

i.e u might have the script running under different user / permissions than the server itself..

I would have checked the permissions myself but u removed all ftp access aswell...

This is the most likey scenario since it was working before u started to rotate logs.

Now plz stop breaking things ok thx

now to go back to reverse ip route & find what datacenter = chicago servers

Edited July 30, 2012 by Torndeco