permaphrost 12 Posted July 7, 2012 Hey. Since your inbox has been full for the last couple days im posting here to let you know my server has been down for two weeks and none of my tickets are being answered. When i use the live help i get the "we're working on it" or "itll be fixed soon" replies. I talked to josh about a currently open ticket and he told me to put in another ticket. How many do i have to put in before my server will be fixed?Heres my ticket(s) from the site: #673341 server wont stay up. Auto shuts down because of illegal changes. In my main control panel area it says my server is "hosted by Qritek" and it won't update to reflect what I change in the config file. When I host it though, it shows up in the server browser as what's in the config file.It says it's a 40 slot server, but then in the server variables section it says the max is 25, so when I try to host it gets shut down a couple minutes later because of "illegal changes being made to the server" and I get an email about it.I tried setting the player count to 40 and it shuts down because the server variable is 25. I also tried setting it to 25 but it gets shut down because it says that it is a 40 slot server. So there's really nothing I can do to fix it.Also, when I bought the server I was originally paying for a 30 slot server for $24/month, but I had issues and it got upgraded to a 35 slot server for the same price. Then there were issues about the payment even though I sent it I guess it didn't clear right away or something. Now it's at 40, hosted by someone other than me, and the site is saying I owe $36.I'm pretty sure my server has been down more than it's been up. It's definitely been down nonstop for the last week - week and a half. I've had a lot of people that frequented my server when it was up message me at the dayz forums and email me regarding my server because they're wondering what happened. Long story short ive been having nothing but issues and they arent being resolved in a satisfactory amount of time. I paid for a service and i am not receiving that service. Share this post Link to post Share on other sites
Nadasdy 1 Posted July 7, 2012 Tried getting on their teamspeak? Share this post Link to post Share on other sites
permaphrost 12 Posted July 7, 2012 I would but I don't know the info, and from what I've heard there's hardly ever anybody in there to help you. Share this post Link to post Share on other sites
Nadasdy 1 Posted July 7, 2012 The info is on their front page. Share this post Link to post Share on other sites
NinjaJake 22 Posted July 7, 2012 The host is a shitshow. 3 days for a timezone change. go with a different host. Share this post Link to post Share on other sites