unknown anti-cheat violation in the dayz game

[tailer1992a 0]

Global ban e14261
https://steamcommunity.com/id/tailer1992a/
Hello, I encountered the following problem, on the morning of October 10, 2024, I found a message in the steam client notifications about the blocking of the game Dayz, I played on the server DUSK Classic Chernarus - 1PP modded community at the address: 185.207.214.237:2402. When I try to enter the game, I get the message "Global ban e14261", here is my steam id: https://steamcommunity.com/id/tailer1992a/. I believe that the false positive could have been caused by some third-party software that I used to bypass the bans of services like Discord in Russia, or trainers for single-player games like Baldur's Gate 3.
In turn, I want to clarify that I did not use any external software to gain an advantage in the game Dayz, I played on the DUSK Classic Chernarus server - a 1PP mod community at 185.207.214.237:2402, where after the game was blocked, I created a ticket for analysis. For this reason, the administrator checked my computer for an hour and did not find the use of external software or cheats, and also restricted my play on community servers, explaining that if the ban was really given by mistake, then they will remove it when BattlEye unblocks the ban.
To be honest, I gave up because I really wanted to play the new Frostline add-on with my friends. I hope and I am sure that I had some kind of error in the anti-cheat system, I ask you to deal with this problem as soon as possible, since life in Russia is already gloomy and sad, do not take away my connection with friends and the community of this game, which I value very much. I hope for a quick solution to my problem. I'm already tired of writing to Battleye support, they don't answer, which I don't think is surprising, because if I'm not mistaken, their staff is no more than half a hundred employees, and as a civil servant myself, I deeply doubt that they can quickly respond to mass game blocking...
I wrote to Steam support and to Bohemia Interactive Support by email...but everywhere they only refer to the succession of the blocking of Battleye and the need to contact them, but how can I get through to them if they don't answer...
One friend who runs his server in dayz, generally explained that they can answer for 3 months...it always seemed to me that Europeans, and in particular Germans, are quite punctual, but my ideas were not justified when faced with reality.
I also attach screenshots of support responses, correspondence with the authors of the project I played on.
I hope the forum administration and the game developers will pay attention to my problem.

https://drive.google.com/drive/folders/1IvC8Bj13I6yW6hI3CKj8JDNSUiCwjRmJ?usp=drive_link