Error codes - Playstation (official servers)

[Kyiara 789]

Please find below a list of commonly reported error codes and their possible solutions.
Note that the forum is not the source for solving the error codes; these should always be reported on the Feedback Tracker. However, the information below will help you provide the needed details and speed up the process.
If your error code is not mentioned, please reply to this thread, and we will add it to the list.

0x00010001 and other connection related issues

Spoiler

Please provide us on the Feedback tracker with the info below

• your public IP  (If you are on the same connection like on your PC or phone)
• name of the problematic server (one of those you tried)
• approximate time you tried to connect
• traceroute - If possible (PC needed) and If you are on the PC on the same connection like your PS; Start->cmd→tracert (IP of the problematic server) 

0x00040004

Spoiler

Please provide us on the Feedback tracker with the info below

• server name
• your public IP  (If you are on the same connection like on your PC or phone)
• description of the issue:
  • how exactly it manifests
  • when it started
  • is it happening from time to time or all the time

0x00040031

Spoiler

Please provide us on the Feedback tracker with the info below

• what network connection solution are you using
  • cable
  • wi-fi
  • something more specific
• check how fast is your connection via test site (can be checked from your phone If on the same connection like Playstation)
• what region are you from
• name of the server you tried to connect to
• time and date of connection attempt

 

[lokoutbhindu 0]

0x00040046

[Liqweed_Fox 0]

Hello there!!

I really need your help!

i have a code (0x00010001) and i cannot join my server.

My Public IP is 82.102.106.110

problematic server : Europe-DE 4325

My In game Nik is Liqweed

trying to connect for 15 hours

trace info is :

 

C:\Users\User>tracert 195.82.158.116

Tracing route to 195.82.158.116 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2     3 ms     3 ms     3 ms  l0.asr-bras1.lim.prime-tel.net [217.27.39.237]
  3     3 ms     3 ms     4 ms  v2543.j1.lim.prime-tel.net [185.78.131.6]
  4    56 ms    56 ms    56 ms  v3068.j1.fra.prime-tel.net [78.158.141.157]
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8    57 ms    57 ms    57 ms  195.82.158.116

Trace complete.