Jump to content
  • 0
Sign in to follow this  
Kyiara

Error codes - Xbox (official servers)

Question

Please find below a list of commonly reported error codes and their possible solutions.
Note that the forum is not the source for solving the error codes; these should always be reported on the Feedback Tracker. However, the information below will help you provide the needed details and speed up the process.
If your error code is not mentioned, please reply to this thread, and we will add it to the list.
 

0x00010001 and other connection related issues

Spoiler

Please provide us on the Feedback tracker with the info below

  • your public IP  (If you are on the same connection like on your PC or phone)
  • name of the problematic server (one of those you tried)
  • approximate time you tried to connect
  • traceroute - If possible (PC needed) and If you are on the PC on the same connection like your PS; Start->cmd→tracert (IP of the problematic server) 

0x00040004

Spoiler

Please provide us on the Feedback tracker with the info below

  • server name
  • your public IP  (If you are on the same connection like on your PC or phone)
  • description of the issue:
    • how exactly it manifests
    • when it started
    • is it happening from time to time or all the time

0x00040031

Spoiler

Please provide us on the Feedback tracker with the info below

  • what network connection solution are you using
    • cable
    • wi-fi
    • something more specific
  • check how fast is your connection via test site (can be checked from your phone If on the same connection like Xbox)
  • what region are you from
  • name of the server you tried to connect to
  • time and date of connection attempt

 

Share this post


Link to post
Share on other sites

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
Sign in to follow this  

×