Users Disconnected after connected to the server

[MonstraoFPS 1]

Hi guys!

please, help me.

almost all player are disconnected to the my server after connected.

in log receive this message:

 

10:07:32 Player Survivor connecting.
10:07:32 [StateMachine]: Player Survivor (dpnid 00000000 uid ) Entering WaitAuthPlayerLoginState
10:07:32 BattlEye Server: Player #0 Survivor - BE GUID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
10:07:32 BattlEye Server: Verified GUID (xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx) of player #0 Survivor
10:07:32 Player Survivor connected (id=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx=).
10:07:33 [StateMachine]: Player Survivor (dpnid 00000000 uid xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx=) Entering DBGetLoginTimeLoginState
10:07:33 [StateMachine]: Player Survivor (dpnid 00000000 uid xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx=) Entering DBWaitLoginTimeLoginState
10:07:48 [StateMachine]: Player Survivor (dpnid 00000000 uid xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx=) Entering DBGetCharacterLoginState
10:07:48 [StateMachine]: Player Survivor (dpnid 00000000 uid xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx=) Entering CreateNetObjectsLoginState
10:07:48 Player Survivor dpid=00000000 at pos (11812.4, 140.3, 12446.1) 
10:07:48 [StateMachine]: Player Survivor (dpnid 00000000 uid xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx=) Entering PreloadCamLoginState
10:07:48 [StateMachine]: Player Survivor (dpnid 00000000 uid xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx=) Entering WaitPreloadCamLoginState
10:08:04 [StateMachine]: Player Survivor (dpnid 00000000 uid xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx=) Entering GetLoadedCharLoginState
10:08:07 <LOAD EXISTING CHAR>:
    charID 12
    playerID 12
    dpnid 00000000
    uid xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx=
10:11:54 [Disconnect]: No packets from 00000000
10:11:54 [Disconnect]: Start script disconnect 00000000 (dbCharacterId 12 dbPlayerId 12) logoutTime 15
10:12:09 [Disconnect]: Finish script disconnect 00000000
10:12:09 [Disconnect]: DisconnectPlayerFinish 00000000
10:12:09 [Disconnect]: Remove player info 00000000
10:12:09 [Disconnect]: Player destroy 00000000 
10:12:09 Player Survivor disconnected.
10:12:09 BattlEye Server: Player #0 Survivor disconnected

i was change the VerifySignatures to 0 for test, but still continue with error

Any idea?

Thanks