Dark Assassin 4 Posted July 3, 2012 Anyone know how long this takes?I thought big server hosters get insta whitelisting/instance id. Share this post Link to post Share on other sites
Realpsycho 2 Posted July 3, 2012 My server is back online and it works, thank you vilayer! Share this post Link to post Share on other sites
Dark Assassin 4 Posted July 3, 2012 It's doing my head in :( Payed for the server and the days are just being wasted.I'm more pissed at the fact that they wont even change the renew date to when its actually turned on. Share this post Link to post Share on other sites
johndstill@gmail.com 172 Posted July 3, 2012 Any days that it is down, we will push the renew date to when its up and running :) Share this post Link to post Share on other sites
Dark Assassin 4 Posted July 3, 2012 Any days that it is down' date=' we will push the renew date to when its up and running :)[/quote']Awesome :) thanks for your reply.Im just sat refreshing the page every 10 seconds waiting for pending to change to active or something.Any ideas on how long it takes? It's not "down" its never been up :( Share this post Link to post Share on other sites
johndstill@gmail.com 172 Posted July 3, 2012 Yessir,We had so many orders over the weekend we were forced to order new server boxes. Bear with us as your server will be up soon :)Johnny Share this post Link to post Share on other sites
Dark Assassin 4 Posted July 3, 2012 So your still waiting on box's :/Soon as in hours, days, weeks?Don't mean to be impatient, just cant wait to play :D Share this post Link to post Share on other sites
johndstill@gmail.com 172 Posted July 3, 2012 Not weeks, not days. Just hours, maybe a single day.As soon as it is up, I will add a free week to your cycle :)Johnny Share this post Link to post Share on other sites
Dark Assassin 4 Posted July 3, 2012 Thank you for your replies! Thats all I needed to know.Thank you very much :) Share this post Link to post Share on other sites
sakagi 0 Posted July 5, 2012 Hi there!I'm a poor german guy,also waiting for my payed DayZ-Server to go online.But same as problem as Dark Assasins...it's still pending. :(And now im waiting for 2 days already and nothing changed. Share this post Link to post Share on other sites
Guest Posted July 5, 2012 You should probably contact Vilayer directly. Share this post Link to post Share on other sites
sakagi 0 Posted July 5, 2012 I've already done this.Same problem...I'm waiting for an answer. -.- Share this post Link to post Share on other sites
Dark Assassin 4 Posted July 5, 2012 Still pending -.-No reply from customer support Share this post Link to post Share on other sites
okano666@hotmail.co.uk 81 Posted July 5, 2012 still pending? where does it say pending?My server has dissapeared all together :S Share this post Link to post Share on other sites
Huey (DayZ) 87 Posted July 5, 2012 If your server is no longer visible, but it was..they`re probably working on your server right now :)Normally their servers are already whitelisted (HIVE) but i guess if they had to order more boxes - there`s a delay getting them up and running.Just my guess..I do agree. Lee needs to hire some guys to help out with the Support side (willing to help out for a few weeks - no charge, just cookies from Johnny :)) Share this post Link to post Share on other sites
hooligan (DayZ) 38 Posted July 5, 2012 kind of defeats the whole purpose of going through vilayer if it takes more than 24 hours to go up, what a waste of money.i regret giving vilayer my money Share this post Link to post Share on other sites
le_timon 0 Posted July 5, 2012 same here... server ordered on 2nd July. Server was online yesterday.Today morning server dissapeared. No answer on support ticket or on their facebook.So I am waiting for three days for a functional server...DayZ - LU101 (1.7.1.5/93965) (Veteran|3D:ON|CH:OFF) dayzmod.com - exit1.at is moved to the either?:-( Share this post Link to post Share on other sites
blaxzen 0 Posted July 5, 2012 Just my two cents-Not really bothered with the delay, the server and web interface seem great.I have put a ticket in as it seems the white listing isn't working, the server files seem to be correct but the server hangs on startupCheers for the free week Lee. Any idea when we can get this up and runningSorry to post here, couldn't find contact details on website other than ticket system. Share this post Link to post Share on other sites
A Man Named GOB 1 Posted July 5, 2012 I gotta put my own thoughts in here. I ordered a server on the 3rd, it now shows up in my Six Launcher list but is in a waiting state. Ive opened a ticket and had no reply. I contacted Johnny but I had to do it through these forums and while he said he would take a look at it, Ive had no updates on my status. Im not trying to sound impatient but there is no way to really get in contact with someone via the vilayer site. All I want to know is what the status is, "pending" is too ambiguous a term... Share this post Link to post Share on other sites
Levias 28 Posted July 6, 2012 I've just ordered a server at Vilayer and now found this thread. I'm a little bit scared and hope Vilayer will handle my order asap... was at least my first choice. :-/ Share this post Link to post Share on other sites
andb52 12 Posted July 6, 2012 I had mine set up within a day. Don't worry, you'll be fine! Share this post Link to post Share on other sites
A Man Named GOB 1 Posted July 6, 2012 I just wanted to update this. Ive been in contact with the company and they helped me out. Everyone I spoke with was helpful and they had my server up quickly once I got in contact with them. I think their only real issue is contact avenues. They have a TS server: ts3.vilayer.comIf you go there, your support times should drop dramaticallly.I gotta put my own thoughts in here. I ordered a server on the 3rd' date=' it now shows up in my Six Launcher list but is in a waiting state. Ive opened a ticket and had no reply. I contacted Johnny but I had to do it through these forums and while he said he would take a look at it, Ive had no updates on my status. Im not trying to sound impatient but there is no way to really get in contact with someone via the vilayer site. All I want to know is what the status is, "pending" is too ambiguous a term...[/quote'] Share this post Link to post Share on other sites