Why not to rent from vilayer

[strata_g 0]

I'll start off by saying I have had servers that worked,but within a year all support for dayz sa servers is next to non existent.i will begin the emails from when .60 was in experimental.My server received an unknown error and service is unavailable.

 

"Hello matthew,

We are sorry about the delay on getting back to you and the inconvenience this is causing you.
Currently we are working on replacing Chicago,Atlanta and Los Angeles with new Data Centers.

After working with our original ones and finding out that they have been charging us for DDOS protection but not actually protecting the services.
We can't have the above for our customers we want you to have the best we can offer so we are moving from the original data centers.

Due to this maintenance you will receive a week of service also while we work on the services.

If you have any other queries or issues don't hesitate to get in touch.

Dave Pike (Support Technician)
Vilayer LTD | www.vilayer.com"

 

"Hi Matthew,

That is correct and I will get this resolved for you asap.

If you have any other queries or issues don't hesitate to get in touch.


Tom Morriss (Support Manager)
Vilayer LTD | www.vilayer.com

---------------------------------"

 

"Hello,

You cancelled your services last month.

I can re-enable it for you if you want?

Lee Benson (CEO),
Vilayer LTD | www.vilayer.com"

 

 

Me:"If you read the ticket my sever was shut down 2 weeks before it was supposed to.you said it was beeing moved and I would receive an extra week on there. 1 month later nobody has even tried to reach me.

Sent from my iPhone

 

On Jun 17, 2016"

 

"Hello,

All servers globally have been wiped, this happens upon every update.

I've re-created your server for you and given you a free month ontop.

Let me know if there is anything else i can help you with.

Lee Benson (CEO),
Vilayer LTD |"

 

at this point you must be saying well why is he bitching or what's wrong.well I received their free server that was not setup correctly and was not usable.i have not received any replies for a week.and my acp account was shutdown for the server. 

 

 

Edited June 23, 2016 by strata_g