AU36 - Australian Vanilla Server

[jnas 8]

Here's some sick content from Bojangles from his time on AU36.

 

[jnas 8]

http://www.gametracker.com/search/dayzmod/?query=vanilla

 

Currently the 3rd most popular vanilla server on the planet!!

 

Come join in and enjoy the heart-racing action from the game that started it all - DayZ mod!!

[jnas 8]

Pewpewpewpew

[jnas 8]

It seems my lovely provider Vilayer have once again caused major havoc and my server is once again down.

 

When I woke up this morning my config files were empty, trying to set them back again gives me "no more hard disk space" errors in my control panel.

 

Vilayer Game Servers. FTW.

 

I've logged super urgent tickets regarding this, hopefully it won't take long to get back up.

 

Thanks for your patience.

[blackflarez 1]

I was looking forward to playing today. Let's hope the servers get up soon!

Edited June 17, 2015 by blackflarez

[jnas 8]

Sorry duder :(

 

Quick update for everybody:

 

I purged a bunch of old logs and everything started working again (after I setup the empty config files to work again) but 3 hours later the same problem started occuring and I got "no disk space remains" errors.

 

This being a Vanilla server, I've never uploaded anything special to the server - it's just pure vanilla - I've no idea what could be using up the disk space. I've gone through the entire server and DB looking for bloated logs, unnecessary duplicates or other possible causes for this problem but can't find anything.

 

In any case Vilayer advertise no storage limit for this service so I'm a little stumped. Awaiting their response.

 

Really sorry guys.

[jnas 8]

Hey guys,

 

I'm still awaiting even a reply from Vilayer's "24/7 support".

 

After a ridiculous amount of hassle with these people to run the most basic, unmodded server possible - it is with a heavy heart that I'm going to be taking it down.

 

I really don't like putting my name on a service with such poor support, and having problems that Vilayer assure me they can deal with, but never actually dealing with them, so I never have any answers for my players on when anything will get fixed.

 

It took Vilayer literally four days and 25 ticket posts back and forth to even get the service turned on when I initially provisioned it (they quote one hour for this), dealing with support techs who ask me "why have you modified your database and messed up all the tables" when I hadn't even logged into the database, ever - it took literally 72 hours and 25 back and forths before they realised that I hadn't even touched the DB and their installers were completely screwed.

 

They've said to me 2 weeks ago that the 1.8.6.1 patch is being "worked on" and I still have no update or ETA. They don't even let me know what is going on or where they are at in terms of this update.

 

This is in addition to the majority of their default SQL cleanup routines being so old they don't work at all. Vehicle cleanup, tent cleanup, barbed wire etc - nope. Moving dead characters from the main character_data table - nope. Gotta do that yourself. One support tech flat out told me to steer well clear of the majority of their routines. Argh.

 

Also - they advertise "TS Support" - in that you can log onto their TS server to get support - but the TS3 support server they advertise (for all games, not just DayZ mod) has been offline since January.

 

Don't use Vilayer for dayzmod game servers. They are absolutely not managed or supported to anything even close to what they advertise.

 

I've backed up the entire DB (this means characters, vehicles, bases etc) and am looking for a new provider, however pickings are slim in Australia. Any suggestions welcome! Keep an eye on this thread and with some luck I'll get it back up.

 

Thanks for all the fish!!

 

PS: Edited to make more civil. This whole Vilayer mess got me a little wound up :D

Edited June 17, 2015 by jnas

[Euphorbia 1]

Hey there joined to say this thx for starting up a great server and sing out if you need help moving to a new provider

[jnas 8]

I would love help moving to a new provider. Not easy to find in Australia, and I don't have the money or expertise to run my own dedi.

 

Glad you enjoyed it, we were just starting to get a solid playerbase :(

[wisemanjay225 0]

Hey jnas,

 

Sorry to hear about the server. I really wanted to bring some friends back to the game and check out your server. Do you have a rough idea on when (if at all) it will be up again? So like, less than a week? More than a week?

 

Get back to me whenever man, no hurry.

[jnas 8]

Hey jnas,

 

Sorry to hear about the server. I really wanted to bring some friends back to the game and check out your server. Do you have a rough idea on when (if at all) it will be up again? So like, less than a week? More than a week?

 

Get back to me whenever man, no hurry.

 

Hey bud, glad you enjoyed.

 

I'm currently still without a response from Vilayer, so I have no clue when it might be back up.

 

If Vilayer sort out this issue the server will be back up (no idea if this will happen, their 24/7 support only runs a few hours a day I think) then it will go down again in a week or so when I don't pay the 2nd month's invoice.

 

Tomorrow I'll be looking at new providers, if I get one sorted I'll make a new post here.

 

PS: I was worried that maybe something is filling up the server hard drive and causing the "hard disk full" errors I'm getting - however, earlier today I backed up the entire server and database and the entire thing comes to less than 700meg so apparently Vilayer DayZ mod servers have <1gig of hard disk

[jnas 8]

Just so you guys all know, I now have confirmation that this isnt due to my own incompetence (I was actually worried about this myself)

 

Vilayer just informed me that another customer on my node had faulty mods, creating error logs that filled their entire disk and therefore disabled my service and somehow emptied a bunch of my config files.

 

It takes them 16 hours to tell me this. 24/7 support

 

Also the problem isn't even fixed. The ticket response also says "your server is now working" when it very clearly isn't - some other config files must've been screwed because players spawn in debug with no gear...

 

And this chaps, is why you don't use vilayer.

 

 

I assume I'll be waiting another 1x hours for them to figure out that it's actually not working, eventually I'll prolly get something like last time

 

"Yeah jnas, unfortunately, if you remember, you modified the database a little bit because the default cleanup routines we gave you for tents/vehicles/etc - yeah they don't actually work so you had to make your own - however now we won't give you any support because modifying the database is not something we support - so go figure it out yourself"

 

"Wait, it was working perfectly right before your other customer managed to disable my service for 16 hours?"

"Yea, it was, sorry bruh"

Edited June 17, 2015 by jnas

[jnas 8]

Vilayer have decided that due to my "modified" files (I mean, I did change the difficulty to Veteran because I'm such a leet modder) that fixing the problem is not their responsibilty.

 

They disable my server for a day, also corrupting my settings files, then do nothing to fix my problem.

[Euphorbia 1]

Hi JNAS any update

[Euphorbia 1]

Hi JNAS sorry it didn't work out - was my favourite server and had a lot of fun thx.

[tomrso 0]

hey,

is this server still going? wanna play some vanilla!!!