Completey lost... Need some help.

[diamond7l 2]

Okay, I purchased the game on https://store.bistudio.com/.  I cannot find the steam key or product code to activate the game on steam...  I know its probably a stupid question, but I have no clue where to find it.

 

Thanks,

Brice

[Steak and Potatoes 13480]

Have you rec'd a link and or confirmation of purchase through your email?

[diamond7l 2]

I recieved a confirmation of purchase, but no instructions on how to proceed through steam.  I open steam and sign in and when I choose to add a game, it asks for an activation, or product code.

Edited December 28, 2014 by Brice7L

[Steak and Potatoes 13480]

I recieved a confirmation of purchase, but no instructions on how to proceed through steam.  I open steam and sign in and when I choose to add a game, it asks for an activation, or product code.

 

In your email was there any links to sync your purchase with your steam account?  I.e. please click this link to redeem your purchase, it opens then you login into your steam online and it adds to your library?

[diamond7l 2]

In your email was there any links to sync your purchase with your steam account?  I.e. please click this link to redeem your purchase, it opens then you login into your steam online and it adds to your library?

Negative.

[Steak and Potatoes 13480]

These are the instructions from the site below:

 

Login to your account on our store.
Next, click on the "My Games" button and then "Details" under a game you would like to redeem to your Steam account. A message with a link will appear which reads “Login to Steam to redeem this game.”. Clicking the link will open a new window where you will be asked to log into Steam. Enter your Steam username and password to continue.

If you are unable to login to Steam, you will need to recover your Steam username or password, or both. Instructions on how to recover your username and how to change your account’s password can be found on this account recovery help article from Steam: https://support.steampowered.com/kb_article.php?ref=4988-DHXV-7272

After logging into your Steam account, you may encounter an extra security feature called Steam Guard. This feature is enabled by default on all accounts, but can be turned off through the Steam application. Follow the directions provided by entering the emailed security code and then provide Steam Guard with a name for the browser being used to login to Steam.

 

Once you have made it past Steam Guard, it is time to confirm that you do indeed want to connect your Steam account to your Bohemia Interactive store account in order to redeem Steam keys. Click on the ‘Allow’ button to confirm this decision.

After clicking the ‘Allow’ button, you will be taken back to your "My Games" page and the game you selected to redeem will automatically be redeemed to your Steam account. You can open the Steam application on your computer, navigate to the Library section, and view your redeemed game in the list of games on the account.

If you won't be able to redeem the game please try a different browser (for example Firefox).

If you do not have the game under "My Games" then please send us screenshot of the confirmation email from PayPal or HiPay.

If you do not have the confirmation email, then you card was most likely not charged. Please try purchasing the game again or contact us via the form below.

 

If you have done the above ^ and still do not see it in your library:

 

First, please make sure you redeemed the games on the right Steam account by clicking “Details” on your "My Games" store page.

If it has been redeemed on the correct account, try restarting or updating your Steam client and see if your games appear. Sometimes it takes Steam time to reflect the new games. You can also try to click on your Steam account under the details and check if your game has appeared on your Steam community profile.

 

Steak.

[diamond7l 2]

I figured it out.  There was an option to "redeem cd code" and somehow i managed to click "deny"...

 

Thanks for your help.  I'm sure I'll be back!

[Steak and Potatoes 13480]

I figured it out.  There was an option to "redeem cd code" and somehow i managed to click "deny"...

 

Thanks for your help.  I'm sure I'll be back!

 

No problem, welcome to the forums don't hesitate to PM me if you have any other questions.