zkirby 0 Posted August 11, 2014 Hey guys, Kurtz from Ruthless Toothless gaming here. As many of you know we have hosted our fair share of servers on most of the big name hosting providers. The list includes Vert, GTX, Dayz.st, G40/DayzPriv, HFB, and a few others. Recently we decided to take advantage of Survival Servers $20 server offer. Well, you certainly get what you pay for.... Ok, sort of... The problem? You really don't get close to what you pay for. Our first server was set up within minutes. Ok this was looking good. But after multiple attempts to get the server working (Overpoch already set up by SS) we threw in the towel. Nothing spawned correctly, the traders were all jacked up, the de-sync was horrendous, and support was abysmal at best. A few of my tickets were answered (4-5 days later) with "Don't worry, we will look into it soon" Lol, Don't worry? Our entire player base just left, we are a little worried Bro! Nothing was ever right, nothing ever worked. Long story short, we cancelled the server and ordered another, thinking maybe we just got a lemon of a server, possibly a recycled server from some other dude who threw in the Survival Servers towel. Second server paid for, 4 days went by before we even heard from them and our server was finally set up. Tried to log into the console and nothing. Lodged multiple tickets over a6-7 days, none of which were answered. Now we had just dropped $25 on a second server and 11-12 days later we couldn't even get into the server console to restart it or look at the PBO's. Enough was enough, I very kindly requested a refund. Here was their response: "We do not issue refunds, please also understand that we are not responsible for every bug with Overpoch. there is not a "perfect" set of files that have been publicly released like they do for Epoch" It's a new mod and under development. We NEVER claimed anywhere that it was perfect, we only claim to support Overpoch in its most basic form. I will check on the unknown issue for you. Sincerely,Chad, Survival Servers" I had no problem with Overpoch as a mod. My refund request was for not having access to a server I paid for 11 days prior. Well, there you have it. Don't be an asshat like me and learn form others mistakes. I have a paypal dispute going right now to try to get my $25 bucks back. Yeah I know, it's not a lot but it's BS to charge people for something you cannot deliver. Stay clear of them, they will rob you blind and offer no support whatsoever. -Col Kurtz Share this post Link to post Share on other sites
vinyljunkie 165 Posted August 11, 2014 (edited) This list pretty much says it all, why haven't you tried vilayer? They are very professional.http://allgameserver.com/gameservers/rent-dayz-server/ Edited August 11, 2014 by vinyljunkie Share this post Link to post Share on other sites
zkirby 0 Posted August 12, 2014 We have used Vilayer and have nothing but praise for them as well as Vert. Forgot to mention them :) zkirby Share this post Link to post Share on other sites
