PC Shutting down completely when playing DayZ

[trubbished 2]

Hi All,

 

Just really looking for some advice -

 

I've been playing DayZ Standalone for around 30 hours now - highest settings in game with no major issues.

Over the last few days within around 5-10 minutes of loading, My PC just turns itself off completely. No errors, just a complete system shutdown (as if I held the power button down to force a shutdown.)

 

Having played around a little bit with the settings, it now only seems to run in 'normal' settings.. which so far seems pretty stable - upping it to 'high' and within a minute or two... instant shutdown. Just wondered if anyone else was seeing the same kind of thing happening (so I can tie it down to maybe one of the newer patches (!?)

 

In order to try and sort this, I've removed any overclocking, Got the all clear on virus / malware, made sure all drivers up to date and even tried swapping out the PSU in case this was on the blink. But not having any joy whatsoever.

 

Whats strange is that all my other games still run fine (i.e BF4) - and not seeing any overheating issues either (temp averages around 50) when dayz is up and running.

 

The PC should be more than powerful enough to run Dayz with no issues so I'm hoping its just something alpha related.. but any thoughts would be appreciated!

 

Happy to post any more info if requested.

 

Cheers!

 

 

 

Posting my system specs for info:

 

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

           Language: English (Regional Setting: English)

System Manufacturer: System manufacturer

       System Model: System Product Name

               BIOS: BIOS Date: 05/19/10 14:35:06 Ver: 08.00.15

          Processor: AMD Phenom II X6 1055T Processor (6 CPUs), ~2.8GHz

             Memory: 12288MB RAM

Available OS Memory: 12286MB RAM

          Page File: 3146MB used, 21424MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

 System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7601.17514 32bit Unicode

 

---------------

Display Devices

---------------

          Card name: NVIDIA GeForce GTX 650 Ti BOOST

       Manufacturer: NVIDIA

          Chip type: GeForce GTX 650 Ti BOOST

           DAC type: Integrated RAMDAC

         Device Key: Enum\PCI\VEN_10DE&DEV_11C2&SUBSYS_28751462&REV_A1

     Display Memory: 4038 MB

   Dedicated Memory: 1989 MB

      Shared Memory: 2048 MB

       Current Mode: 1920 x 1080 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: E2240

         Monitor Id: GSM57A3

        Native Mode: 1920 x 1080(p) (60.000Hz)

        Output Type: HD15

        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 9.18.0013.3221 (English)

     Driver Version: 9.18.13.3221

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 12/19/2013 20:33:31, 18222008 bytes

 

Also ran event viewer for the last shutdown:

 

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

  Provider

      [ Name] Microsoft-Windows-Kernel-Power          

      EventID 41       Version 2       Level 1       Task 63       Opcode 0       Keywords 0x8000000000000002     - TimeCreated

      [ SystemTime] 2014-01-25T21:27:54.796017900Z

      EventRecordID 1066536       Correlation     - Execution

      [ ProcessID] 4       [ ThreadID] 8

      Channel System

- EventData

    BugcheckCode 0     BugcheckParameter1 0x0     BugcheckParameter2 0x0     BugcheckParameter3 0x0     BugcheckParameter4 0x0     SleepInProgress false     PowerButtonTimestamp 0

 

 

 

[xxjpsxx 1]

That happened to me too, and still happening. I have almost 40 hours of game and only now it's happening. I play other games without problem(BF4 ... ) 

 

[Geckofrog7 1168]

 I play other games without problem(BF4 ... ) 

You play BF4 without problems? :huh:

Edited January 26, 2014 by Geckofrog7

[Steak and Potatoes 13480]

Which build number are you playing?  Also this is worthy of a bug tracker post if you have not already done so http://feedback.dayzgame.com/my_view_page.php everyone else with this issue should upvote it on the bug tracker.

 

Regards,

 

Steak.

[trubbished 2]

Thanks all. I've submitted the bug tracker (0007571: DayZ Causing PC to fully shutdown)

 

just FYI steak, game version is 0.32.114557

[Steak and Potatoes 13480]

Thanks all. I've submitted the bug tracker (0007571: DayZ Causing PC to fully shutdown)

 

just FYI steak, game version is 0.32.114557

 

Roger,  ^ upvote this ticket if any of you are having the same issue.

[djporternz 644]

Also ran event viewer for the last shutdown:

 

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

  Provider

      [ Name] Microsoft-Windows-Kernel-Power          

      EventID 41       Version 2       Level 1       Task 63       Opcode 0       Keywords 0x8000000000000002     - TimeCreated

      [ SystemTime] 2014-01-25T21:27:54.796017900Z

      EventRecordID 1066536       Correlation     - Execution

      [ ProcessID] 4       [ ThreadID] 8

      Channel System

- EventData

    BugcheckCode 0     BugcheckParameter1 0x0     BugcheckParameter2 0x0     BugcheckParameter3 0x0     BugcheckParameter4 0x0     SleepInProgress false     PowerButtonTimestamp 0

EventID 41 is an 'after the event' event i.e. the event that caused the shutdown happened in a way that doesn't let the system log the fault, and this one catches the fact that restart occurs without a proper shutdown having happened. See here for details: http://support.microsoft.com/kb/2028504. Unfortunately, you'd have to have a lot more knowledge than me to even guess at the actual cause of the fault.

[trubbished 2]

EventID 41 is an 'after the event' event i.e. the event that caused the shutdown happened in a way that doesn't let the system log the fault, and this one catches the fact that restart occurs without a proper shutdown having happened. See here for details: http://support.microsoft.com/kb/2028504. Unfortunately, you'd have to have a lot more knowledge than me to even guess at the actual cause of the fault.

 

Porter, that's why I swapped out the PSU in case it was something hardware related. I don't really want to go to the level of messing with the mboard and such as not seeing any other issues on anything else . pretty frustrating!

[indamixup 1]

System shut downs occur to protect your system, what temp is your cpu, have you tested your ram.

[trubbished 2]

System shut downs occur to protect your system, what temp is your cpu, have you tested your ram.

 

Thanks indamixup - Ran windows diagnostic and memtest86 - no RAM issues found.

 

Tested CPU temp with AIDA64, CPUID & the display on my PC and with DayZ running in game the the peak temp is 61c on CPU - Mboard - 34c

[trubbished 2]

Going to start slowly upping the detail in game and see if I can find anything that spikes up the CPU temp...

[trubbished 2]

Just as a quick update as I had a bit of time to spare today...

 

Replaced two fans in the pc (so now running 1x200mm, 1x140mm 3x120mm, And also fitted a new CPU Cooler.

 

Ran furmark stresstest which ran to 79 degrees with no stability issues / pc shutdown.

 

Played DayZ in 'normal' for about 40 minutes & then upped the 'objects' detail to High.. System shutdown about 10 minutes later (with temp at 61c)

 

So apart from motherboard issues I'm out of ideas :(

[ncg4m3r 0]

You're not alone in this. I've posted about the exact same problem. I've been playing BF4 on High Settings, and Crysis 3 at (5760x1080) on Very High settings with not a single shutdown or thermal event. I sit there and monitored my temps. I have also just ran "Extreme Fire Storm" in 3D Mark with not a glitch. I'm running a GeForce Titan, and the only game that completely shuts down my computer is Day Z. So it's not a thermal event or the PSU. I did notice that Day Z runs stable on "Rendering Resolution" of 50%, but once I up it to 100% it will always shut the computer down, usually at the main menu. I have had decent luck at 80% but it still crashes quite often. The only thing I can think of, somewhere in the graphic settings causes a crash.

[freethink(bohemia) 0]

This has started happening to me now. I'm guessing it's related to adding launch options

 

Going to try without these:

-winxp -cpuCount=4 -exThreads=7 -maxMem=7192 -maxVram=1024

 

edit: i think my issue is related to the nvidia update

Edited March 2, 2014 by fredx

[Darth_Rogue 6]

Have you attempted to play on the experimental build to see if the problem follows?

[freethink(bohemia) 0]

Ok I've been thoroughly investigating this and it seems like a known issue with msi gt780dxr laptops (https://forum-en.msi.com/index.php?topic=162440.0) BUT I've figured out specifically my issue:

 

I got a replacement battery recently and while that is plugged in and charging i get temps of 69-70c+ when charging and just normal surfing. I put the old defective battery in and kept it plugged in and now I'm running at 45c. My shutdowns only happened after I used the new battery.

 

I'm still going to follow the advice in the the link I posted above because I'm not getting the performance I expect but I can't solely blame dayz for my issues.

 

The reason your pc is shutting down is your gpu is overheating and shuts down to protect itself.

 

(Just thought I'd post a follow up just in case any others googled similar issues)

 

@Darth: Not sure that's directed at me but no, I haven't played experimental recently.

 

edit: I go from  48c to 97c after 10 mins of play

Edited March 3, 2014 by fredx