DayZ.ST - How I became unhappy hosting with them.

[[email protected] 46]

Hi.

Thank you for reading this post.

This post is about the DayZ server host called DayZ.ST and my experience with them.

First, I must say that my experiences with DayZ.ST are based on a total of 13 months of hosting with them.

Here is the story:

DayZ.ST was my first host where I started to learn "How to Admin". I read some reviews and found that it was the best host I could get as a starting Admin.

The first few months were not disappointing at all. Good control panel, good features, easy and very fast setup, good hosting locations, all great.

I had no issues with them for at least 5 months. But then.....

The shit started.... my server died. Was down for 3 dayz. Without any notification from DayZ.ST.

I emailed them, I tweeted them, did everything I could to make them notice that there is something wrong. Did not help.

After 3 dayz of downtime and no response from support, the server went back up. Suddenly, a tweet from DayZ.ST: "*myIP* had a harddisk failure".

From then on, nothing wrong.

Until October 2013: server restarts taking 5 minutes, insanely slow after coming up, red links and yellow links all over the place, and server performing much worse then usual.

Again, I tweeted, I mailed. No response. Then after 5 weeks of trouble; a tweet from them. Not to me, but a normal tweet saying that they did some maintenance on London servers.

(my server is in the UK). That luckily fixed the issue, my server was ok again.

But now, since December 2013 I am having big problems again. For about 3 weeks I have huge problems with my high-population server, here is what happens:

1. Server randomly crashing

2. Server going down for 1 day without any word from DayZ.ST

3. Server making lots of people loose connection for short time

4. Yellow and red links are all over the place

5. Possible signs of stuff not getting loaded from the Database correctly

6. Massive ping spikes to the server. (tested with a high-performance fiber server in a datacenter)

7. Insane desync without any red link or yellow link

8. And so on...

I know that servers can fail but the worst of all is that there is no word from the host even if I, the customer ask for support and clarification on what is going wrong.

And when they do reply, they only apologize but do not answer the questions. Or they just reply with an answer that I got before on a totally different question.

When the host does not give you any word back, it feels like they do not give a flying fuck about you and

your server.

And all of this really makes me sad, that there are server hosters out there that do this.

I have been hosting with them for a long time and I love their setup and features they give to their customers. But lately, they screwed up for me by not responding to me at all and leaving me with a full server that is lagging the fuck out of it's rack and desyncing worse than a player with 149384924712384 ping.

DayZ.ST should get their shit straight because this will and maybe has already cost their reputation.

Best regards,

IT07 (-TAG- C.E.O. Admin)

Edited December 28, 2013 by IT07

[GCCASH 0]

lolwat

Bro, I think you need to post in the Day Z Mod forums beneath this one.

Reading comprehension is a good skill to have too

Edited December 28, 2013 by GCCASH