No need for help HFB servers OWNER gave me direct assitance

[sgtpepper5987 0]

HFB I was experiencing issues and made a post on here asking for help because I felt HFB servers were not properly assisting me. My server was crashing for reasons unknown. A couple minutes after getting back in game the ACTUAL owner of HFB severs came in game to see what the problem was he was very courteous and helpful and offered to move my server to a different machine to fix the issue. I'm very satisfied with how my issue was handle and want to clear up any confusion about HFB's credibility as a game host. If you were hesitant to use them as your server host i assure you go for it! you will not be disappointed coming from a SATISFIED customer!!!

Edited January 23, 2013 by sgtpepper5987

[bloodbullet 11]

You seem like a client no server host would want. DayZ servers crash Deal with it. I have had 5 servers with hfb by now not a single issue (a few way back in the beggining). As of late have had no issues with support. Can you not understand that a support agent does not watch your server the ENTIRE TIME to see it crash? Im sure they look at the ticket, look at the server to see if it is down, then see its not and ask if you are still having issues, pretty much what any host would do ....

Also I hope your not raging while on one of there budget server things as this amount of rage over the cheapest server you can possibly get anywhere is just wow. Buy a premium server, bam issue solved. As im am sure they host those budget servers on older machines as there is no way they could sell for so cheap on the brand new ivy stuff they host on for the premium servers.

[bloodbullet 11]

Oh also, I have to ask. How often does it crash because if its like once every several hours or so then.... that is kind of normal, just saying

[sgtpepper5987 0]

No it wasn't but if you read the response I was given by the owner you can see I stand rectified.

[sgtpepper5987 0]

Yes I was on a budget server I didn't want to go all out without testing the waters first. Now that I see the manner HFB handles its customers when an issue seems to not be getting resolved I will upgrade FO SHO! I'm a noob to server hosting so I didn't know that with the machines and what not but I've got a grasp on things now and as much as I play dayz upgraded seems the way to go.