DO NOT RENT FROM SURVIVALSERVERS

[Bernardo (DayZ) 13]

I tried getting compensation from SS for all my downtime and also tried through PayPal.

I didn't get any money back obviously and they even posted in their forum to say I was compensated, which is all lies.

I think Survival Servers shouldn't be allowed to advertise on these forums as they have no clue about server hosting or customer service.

They really don't give a shit about any of their customers as long as their paid, as they know PayPal is rubbish when it comes to dealing with complaints.

[seaweeduk 97]

SS have now decided they won't support my server because I cancelled the payment, despite the subscription not ending till next week more details in this thread. Guess they are already too busy with all their broken servers for their last few remaining customers.

http://dayzmod.com/forum/index.php?/topic/77082-survivalserverscom-bec-dayzantihax-map-toolfull-database-accessbliss-v42dayz-1744all-maps-privatecommunitypub-hive-2540-slots/page__st__1380

I will still be doing my own thread with the full details of my entire hosting experience with these idiots soon. I have logs of everything, downtime support tickets etc.

Edited November 29, 2012 by seaweed

[scarypunk 5]

finally fixed my own issue and now tcadmin is down. OMGWTFBBQ. when the SS server is up and running its smooth and decent, just for the love of god get the friggin tcadmin back up.

Cancelled the service, best choice ever. Went with dayz.st, server up and ready to go. and omg the map too rules.

BUYER BEWARE, SURVIVAL SERVERS IS NOT WORTH THE TIME OR MONEY.

Edited November 29, 2012 by scarypunk

[seaweeduk 97]

Just in case there was any more doubt here's what SS do when you speak your opinions on their services on a PUBLIC forum

@Seaweed

Please stop spamming the forums with lies. I have personally been on your server multiple times. It is impossible when you say it has only been running for 5 days.

We reserve the right to terminate any service in extreme situations as stated in our TOS that you agreed to. You have been extremely rude and insulting, and we will simply not put up with you thinking that somehow you deserve special treatment above all of our other customers.

I'll let you read my posts in the main SS thread to see if you think I was extremely rude, insulting or implied I deserved different treatment to anyone else also complaining about the same things. I also have caches of all my support tickets if anyone wants to see those too.

Edited November 29, 2012 by seaweed

[dmustanger 9]

Dont worry, if they keep it up like this, they wont be around much longer.

[elmendatfc@hotmail.com 18]

They should go to jail.

What a rip off, man...

[seaweeduk 97]

Dont worry, if they keep it up like this, they wont be around much longer.

Yep I'm just worried for anyone who is considering their services

[Core618 11]

If they werent sold out ... :P

There's a reason they stay sold out, they're worth it... every time they put up a new server there are people waiting to pounce on it... and it's sold out like like B;acK Friday's big screen TV deals...

I'm glad I made the jump when I did... it didn't take me long to figure SS out, I'm just surprised at the people who read these forums and go to them anyway!

[DayZGeneration 62]

Come the 10th ill be leaving SS. Its a SCAM to be fair, They charge for tools. FOR ADMIN TOOLS lol. Tools that dont work, All the vehicles on my server are always fine, no damage, Even though i set it to lots of random damage. I have yet to repair a vehicle, Fuel works fine, sometimes half, sometimes empty, But the damage, and that's the main part of that tool, yet i get charged for it.

I advise everyone in here to spread the news about this company, In your blogs, Facebook groups. Dayz fan forums. EVERYWHERE. These rogues shouldn't be allowed to do business. All they harp on about is the majority of our customers is happy. BULL. Look at the main DayZ forum, i don't think I've seen one happy customer, And if i do see a post from a "so-called" happy customer. They way SS do business, I wouldn't put it past them that its been set up. to make them look better.

ANYONE who is thinking of renting a server of SS. please don't, Its a long process of been ripped off, the only out come will be you wishing you went with another company. Just like me and many others.

The last straw for me was seeing SS cancel someones contract due to them ranting about the crappy service. "just because someone rants due to not been happy with there service, In no way or form should the company cancel the contract when that contract has been paid for" that my friends is scam, a con. A dupe.

Bottom line, its a couple of kids who are renting dedicated servers from a datahouse, Got hold of a crappy admin tool and claim to be a company.

Check this out, its funny, My server was down just short of two days, This is the reply i got

"Everything is fine with your server, gameplay is not affected. The "unknown" issue is a bug with TC Admin. Every once in a while it fails to establish a connection and we have to restart the TC Admin monitor. It will usually go away by itself but I will check as soon as I'm back home today to see if it still says unknown.

Sincerely,

Survival Servers"

Then

"Hey David, our server host in Europe made a huge mistake and took our server down 2 weeks before our next bill was even due.

They will be bringing it back online soon, we cannot even log into Remote desktop right now.

So sorry for this inconvenience, we are very upset with our host for doing this.

All of your data is saved, everything will return to normal soon.

Sincerely,

Survival Servers"

It was still offline half a day after this reply.

Brilliant ey.

Edited November 30, 2012 by DayZGeneration

[krihelion 175]

i bet these are all competitors bad mouthing a cheap service

[DayZGeneration 62]

WTF?? dude your deluded. Look at my server in my sig, Thats an SS server. Kids...bah

No, we are customers or ex customers bad mouthing a crap service.

[krihelion 175]

WTF?? dude your deluded. Look at my server in my sig, Thats an SS server. Kids...bah

No, we are customers or ex customers bad mouthing a crap service.

500+ vehicles lol

[DayZGeneration 62]

Well, you got that wrong, its +500.......doh

[seaweeduk 97]

Here's some more info on my troubles with these idiots

My first period of downtime occurred Wednesday, November 7th, 2012 around 11 AM (I also had two days of downtime whilst they were setting the server up), the server was dead completely with no TCAdmin response. Here's the reply from SS 2 days later

Friday, November 9th, 2012 (14:08) Survival Servers || Staff

Your server should now be up and running and DayzTools has been fixed!

So he never even bothers to tell me why the host was completely down for two days. His comment about DayZTools refers to the fact I had also let them know my server had never managed to successfully spawn vehicles using the script we were being charged $5 a month for.

His response was not true the tool was still not "fixed" and still did not spawn vehicles without erroring on the chernarus db, and so the tickets continued. Eventually one week later to the original support ticket I was told this

Wednesday, November 14th, 2012 (16:29) Survival Servers || Staff

This issue has been fixed, you currently have 65 vehicles on your Chernarus server.

Sincerely,

Survival Servers

The tool was indeed now finally managing to spawn vehicles however we still suffered the exact problems DayZGeneration has posted about. Vehicles would spawn fully repaired when defined not to and would automatically repair when in use. Much of this is due to SS' inability to deploy bliss and dayz updates in a timely manner.

Then of course there's the update they tried to deploy 2 days ago now, they finally did this over a week after all the other server hosts "so they could do it without any bugs". Read through the SS thread to see if they managed that, I wouldn't be surprised if they broke every single server in the process.

@Seaweed

Please stop spamming the forums with lies. I have personally been on your server multiple times. It is impossible when you say it has only been running for 5 days.

We reserve the right to terminate any service in extreme situations as stated in our TOS that you agreed to. You have been extremely rude and insulting, and we will simply not put up with you thinking that somehow you deserve special treatment above all of our other customers.

I have records of all my support tickets if anyone actually thinks I was saying anything that was offensive or untrue to them. My forum posts are available for all to see in their thread. I never implied I deserved to be treated any differently to anyone else, I did however let them know we were all being treated like crap.

So they cancelled my service for complaining, well thats not technically true they did nothing to my account it still all works (I had terminated payment but service was contracted to continue till the 4th).

What I think they have actually done is decided not to fix my server because they don't like me telling the truth about them in a public forum. All my login details still work fine I just can't do anything with the server in TCAdmin because it wont fully load, just like it was after applying the patch.

Their one man team of admins has so many hundreds of servers which he has now broken he doesn't have the time to fix mine after I've been telling others of the quality of his service and because I have already terminated my contract. I didn't see one post in their thread from a private owner who actually managed to deploy the 1.7.4.4 update without breaking his server.

Should the server remain in this state until the 4th of December that will make the total number of days they managed to provide a server I could even connect to 20 out of the 30 I paid for. The server was out of date and virtually unplayable due to all the bugs from out of date bliss and dayz code and non functioning admin tools for all of those days.

This companies "tools" consist of a simple webpage which just runs a few database queries (most of which other providers offer for free). Their "map" tool is just an out of date copy of BlissAdmin which again doesn't fully function.

I urge anyone who gets given one of their inevitable $5 off your next month vouchers to save your time and stress and move to another host. You can see the track record for these guys in their thread, I'll let you decide if you think I was treated fairly.

Edited November 30, 2012 by seaweed