I'm on iinet and I am currently using their iiNet branded BoBLite and the setting menu is located as below, After logging into your modem settings page. Normally this is one of the following depending on brand of modem. http://192.168.1.1 or http://192.168.1.254 or http://192.168.1.100 or http://10.1.1.1 or http://10.0.0.1 or http://10.0.0.2 If you cannot get in then try this link http://portforward.c...routerindex.htm for more info on you brand of modem. 5. Advanced Settings 5. Internet setup & ADSL standard Wan Configuration number --- Ethernet or VPI/VCI --- Encapsulation --- Protocol in use one -------------------------------- 8/35 ----------------------- LLC ---------------- PPPoA Then I click on the one which takes me to the modem menu where you enter your ISP user name and password. WAN configuration number 1 7. Encapsulation - LLC or VC MUX Pick LLC and then make sure you save the settings and after then reboot the modem. MrCyberdude