SurvivalServers (DayZ)

Update! All community vehicles are recovered, please check. Private customers who have vehicle issues - please submit a ticket to have your vehicles recovered. We'll have everyone done today.

TC Admin is back up now, back in action over here :)

We're having an issue with TC Admin as of 12:20 AM (PST) which is preventing anyone from logging into TC Admin. This issue affects: - Customers trying to use TC Admin - New orders Unfortunately, we do not have an ETA as we are waiting back from TC Admin on this issue. Thanks for your patience, we hope this issue is resolved ASAP.

Aware of an issue with some vehicles not appearing. I would recommend private customers to hold off on the 4.0 update until this is fixed in the next hour or two. It will be fixed regardless of whether or not you upgrade now but basically we're having to recover vehicles from our most recent backup to apply the fix (6PM PST). Developing a tool from DayZTools that you can click to recover those vehicles and apply the fix. Once it is fixed, I'll update everyone via email/here/Teamspeak. If you get "server side" issues, please submit a ticket with the title "1.7.3 Server Side Issue" and I'll get that straightened out tonight. There was an issue with the 1.7.2.6 / 1.7.3 install from mod manager going in the wrong directory. It will require me going into your server and clearing out some files and reinstalling. If you are getting "wait for host" or "loading" longer than 20 minutes (yes, please give "loading" some time). Do the following: 1/ Stop server 2/ Go to TC Admin -> server.cfg Config Editor and hit "Save" 3/ Go to TC Admin -> Mod Manager -> Bliss 4.0 "Uninstall" 4/ Go to TC Admin -> Mod Manager -> Bliss 4.0 "Install" 5/ Start server Sometimes there's a collision when two users on the same server try to install at the same time.

Released, please check your email for details. I'm on Teamspeak right now if anyone wants to discuss the latest update/changes.

Rolling out the Bliss 4.0 / DayZ 1.7.3 update in the next hour or so, here's the announcement (email sending soon): http://www.survivalservers.com/announcements.php?id=26

1.7.3 is released for public hive customers. To install: Stop server TC Admin -> Mod Manager -> 1.7.3 "Install" TC Admin -> Configuration Files -> server.cfg "Config Editor" -> Change "1.7.2.6" to "1.7.3" in DayZ version Start server Private / Community - 1.7.3 / Bliss 4.0 update: ETA 11/2 end of day It's possible you could use the DLLs for malicious intent. We do not allow private customers access to exe/dll and we do not allow community customers access to exe/dll/configs for security purposes for our community hive.

1.7.3 is available for public hives, update from Mod Manager. Don't forget to set 1.7.3 for DayZ version in cfgdayz/server.cfg Config Editor! I'm afraid not, you will need to wait for the official Bliss 4.0 update. Working on it. :)

Just go ahead and cancel then. Our support ticket response time is within 24 hours. We're not able to provide a better response time than that. If you are looking for something better, you should host on your own dedicated server.

We're working on a Bliss 4.0 launch which includes 1.7.3 support right now. Stay tuned.

You acknowledged AFTER we fixed it that it was fixed, you gave the support ticket 5 stars + said "Thank you" Obviously something happened after that.. please don't jump to being rude and assuming we are providing you with poor quality support when we are not.

This is for private hive servers only, you probably ordered a community hive server! Check this page on our website for details: http://www.survivalservers.com/announcements.php?id=14

Shane, we're still working on getting this perfected. Keep in mind that we did not write the code, it is opensource and we're trying to modify the original code to better fit our servers. If you have been experiencing issues, we recommend the Gotcha Anti-Hax whitelister until further notice. Core, there is only a few customers that are having the high ping and connection issues. You can look at our servers in DayZCommander and see that all of the pings are well below 100(depending on your location) Please submit a support ticket for this issue, it is account specific and not related to 99% of our customers.

Do they still show up in the database? You need to make sure of the following: - You reinstalled 3.7 (in the last 3 hours or so, we updated the files to fix the building issue) - Added building class name (with correct class name) to "building" table - Added associated building ID to instance_building - No errors were generated from the above

Tutorial By: Chad (Co-Founder) This tutorial will teach you how you can insert any building on our private hive servers. (Not Community Hive) Follow each step exactly! BEFORE DOING ANYTHING, GO INTO THE MOD MANAGER IN TC ADMIN AND REINSTALL 3.7 FOR THE BUILDING SPAWN FIX TURN SERVER OFF BEFORE INSERTING THE BUILDING 1.) Log into phpMyAdmin 2.) Choose the database you want to edit (If your using Bliss 3.7 and Chernarus, then the database would be "dayz2johnsmith") 3.) Click "building" on the left side of the page as highlighted in the 1st picture below. 4.) Click "insert" at the top/middle of the page. 5.) Create any random id #, I used 999 in the example. 6.) Insert the class name for the building, I used "Land_Mil_ControlTower" You can find building class names here: http://www.armatechsquad.com/ArmA2Class151656165165341654165165165165f/indexA2.php 7.) Click go, and wait to see if it was successful. No error messages should appear if done correctly. Screenshot steps 1-7: 8.) See picture below for help. Click on Instance_building on the left side of the screen. 9.) Click "insert" at the top/middle. 10.) Create any random id # like shown in the picture below. 11.) the "building_id" will be chosen using a drop down box, you will match this number to the previously chosen ID from step 5 above. You can see how I matched it to say 999 for "ID" from step 5 and "building_id" 12.) Choose your instance ID, for example mine is 1154 13.) Choose a worldspace. This is the physical location on the map. You can copy and paste a worldspace by clicking "survivor" on the left side of the screen, find your survivor, and then use the worldspace to place a building. Example Worldspaces: [15,[9029.33,1980.95,0.0010066]] [49,[11172.8,3113.38,0.00195241]] [8,[7561.79,3031.23,0.00157082]] 14.) Choose the time/date 15.) Click go and check for errors. Now you can turn on your server and you will see a building. This has been thoroughly tested, these buildings are permanent and will not be removed by using DayZTools, to remove it just delete it from the Database.

3.7 with buildings fix is being released right now. @ Robert Zimonick (aka maxx gold) - you were refunded for the days since we canceled your server (after you PayPal disputed us) until the end of your billing. It takes a couple days for us to process the cancelations but you decided to dispute without even contacting us so what you are not telling the full story.

The one we use works but sometimes (about 5-10% of the time) has issues loading up on server start. We're looking at fixing this in the next couple days.

You'll be all fixed up today! Within a few hours.

Just reinstall 3.7 and that should fix you right up. We released a fix that was cauising issues in the scripts.txt

Yes, it's something we can do. Open a ticket and we'll take care of it.

Please reply to me with your ticket #, I want to look into this matter and get you all fixed up. We're working on adjusting the code to be more efficient on start up, we'll let you know how this goes. Make sure to also use a password on your server. UPDATE: For those of you having troubles with building spawns or creating new buildings, we will be releasing a fix for this today, see here: https://github.com/a...vate/issues/338

UPDATE: We are aware that there is an issue with our web server at the moment. We will be performing maintenance tonight until we get this sorted out. Very sorry for the inconvenience, I assure you we are working to fix this. We just transferred web severs yesterday and still have a few kinks to work out, we'll keep you guys updated. Sincerely, Chad (Survival Servers Co-founder)

I would say the ETA is 1-3 Days maximum. We're just waiting to setup the new HDD and start reinstalling all of the required software. I was not "throwing bucks at you to keep your mouth shut" I'm just reminding you that we will be compensating you as any server host should. We'll get you all setup ASAP. We do not have separate departments, new orders are only taking about an hour a day right now. We are focusing more on getting all of our tools fully functioning than we are new orders. 1 hour spread between a few people will add on about 20 minutes to each ticket reply, so yes it does have some impact, but a very minimal one to say the least.

Overselling? We are only offering 3 servers at this $15 savings. I can guarantee you that the amount of orders we are receiving has ZERO impact on ticket response time. I will definitely investigate the issues you are speaking about, and we will wipe your server as requested in your ticket.

The only reason you got a 502 today is because we are still doing a few updates on our new web server and we had to bring everything down for a few minutes at a time. The issue has been fixed. You are on our Germany server if I remember correctly, we have already told everyone that the Hard drive failed on one of our servers in Germany, we are still waiting for the host to fix our server. You will be compensated! PROMOTION!!! $15 off any private hive server in Phoenix Arizona or Jacksonville Florida! Use coupon code PHAZ for $15 off lifetime discount! The $15 discount is a recurring monthly discount that never expires. Coupon Code: PHAZ Only 3 servers left at these locations, act fast! There is also a $5 promo for any server at any location! Use coupon code SAVEDAYZ for locations besides the 2 above. Order Form: http://www.survivals.../cart.php?gid=9