SurvivalServers (DayZ)

This is not a place to post your ticket # for help, we cannot and will not skip one customer's ticket so that you ticket's may be answered faster. All tickets will be answered in the order that they are received. UPDATE: Please understand that we are not normally this busy, we are just running a little bit behind schedule. The rMod release had to be heavily modified in order to allow some of our users to stay on bliss 3.4 with the whitelisting feature, and we have to make sure that our user's are able to easily upgrade to 3.5 These bliss updates are not as simple as a Beta update, with a beta update you can just drop the files in the updates seciton. Bliss updates are more complex and takes some time to get everything properly situated. We are having to modify our DayZTools in order to work with spawning vehicles into rMod, and there are other features we are planning on releasing soon. Please be patient with us, we will be all caught up and back to usual by the end of tonight! All of these things we are doing are for your benefit! rMod is being finished right now, release will be within a few hours from now! Sincerely, Survival Servers

Bliss 3.5 and rMod release will be tonight! UPDATE: We about to release 2 new maps and a few new features, this takes lots of testing and time. We are doing 1-bliss 3.5 update, 2-Finishing inserting custom vehicles into the database for rMod, 3-filling tons of new orders, 4-answering tickets. 5- making new custom spawn locations for utes. All tickets will be responded to shortly, please understand that we are doing all of these updates to provide all of our customers with a better gaming experience! Thank you for your patience!

Dropy, we posted earlier today that we are very busy right now. We about to release 2 new maps and a few new features, all of this stuff takes lots of testing and time. We are doing 1-bliss 3.5 update, 2-Finishing inserting custom vehicles into the database for rMod, 3-filling tons of new orders, 4-answering tickets. 5- making new custom spawn locations for utes. Your ticket will be responded to shortly, please understand that we are doing all of these updates to provide you and all of our customers with a better gaming experience! We usually respond to tickets very fast, and we will be all caught up again shortly. Thank you for your patience!

Update! We're working on finishing up Bliss today. We've decided it's not fair to force people to update to v3.5. This is why we did not release it last night, lots of negative feedback on our decision. If you want to stay on v3.4 and *KEEP* whitelisting you can just choose not to update it from TC Admin. You just will not be able to use the new maps if you stay with v3.4. Orders should be still on the 24 hour plan but some tickets may take another 12-24 hours during this Bliss update. Don't worry, this is only temporary as we catch up on a ton of work here. This includes some responses on the forum.

** Double post, dayzmod.com running real slow **

Private hive will have the most freedom, although we will be releasing rMod on both the private and community private hive's. We will let you know more information upon release tonight!

It has only been 24 hours, we cannot respond to every ticket immediately. We will gladly give you a refund there is no need to bash us on the forums for having to wait 24 hours, please send me a message with the ticket #. We did not ignore you, we have been filling tons of orders and it has just been a busy couple of days. We are happy to work with you, just have a little patience :) It is not our responsibility to cancel your subscription. Log in to your PayPal account. Click Profile near the top of the page. Click My money. Click Update beside 'My pre-approved payments.' Click the name of the subscription you wish to cancel. Click Cancel.

Try this, edit what you want, tools and weapons go in the left bracket, items and ammo go on the right side. Make sure your server is offline then click save. [["ItemCompass","Makarov"],["ItemPainkiller","FoodCanPasta","ItemSodaMdew","ItemMorphine","ItemBloodbag","ItemJerrycan","8Rnd_9x18_Makarov","8Rnd_9x18_Makarov","8Rnd_9x18_Makarov","ItemBandage","ItemBandage"]]

Bliss 3.5 update as well as rMod will be released today! If your still waiting for a pending order, I promise we are filling them as fast as we can! All orders from 10/9 will be done shortly. New orders will take 12-24 hours to process.

rMod sneak peak, release tonight Oct. 10!!!

There's no way you asked a week ago. That said, reply to the ticket so I can see who exactly who you are. As I've stated previously, please do not discuss account-specific issues on the forums, we have no way of identifying you.

Bliss v3.5 Update! We're performing an update to Bliss to v3.5 tonight after midnight GMT-7. Please be aware this is a *required* update and we'll be removing access to Bliss v3.4 and updating all databases to the new v3.5 schema. NOTICE: All of your whitelists will be removed (private hive customers) - you will have to save this information and use a 3rd-party tool.

This is a great example of how to keep hackers away until we release our backup tools! We are extremely busy with new orders right now, we have received more orders than we usually get and are trying to fill these as fast as possible. We are also working on rMod and a few other features at the same time. We won't charge you for any downtime you have before your order is filled! UPDATE: We are currently having higher than usual wait time due to a huge amount of new orders, please be advised new orders will take about 24 hours to fill. rMod release any moment now!

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Your tents should remain untouched! This should be solved very soon, we are doing maintenance on a few servers this week. We are releasing rMod tonight or tomorrow afternoon depending on a few things we have to finish. This is going to be our #1 priority after rMod is finished, I cannot give a guaranteed release time because it will take some testing to incorporate it with our DayZTools control panel. I assure you it will be released very soon as it is one of our top priorities! UPDATE: Stay tuned for rMod release, we are about 95% finished with setting up our servers with rMod. Chernarus has 128 total vehicles! Lingor Island has 108 total vehicles!

Blame Bliss for releasing on the very same night :D Yes, rMod will be released for private hive customers There's a third party tool you can take a look at, I posted it in this thread above. For now, until we figure out something we can setup server-side :)

We'll be releasing the new version of Bliss with rMod very soon. I hate to delay rMod another day as it's ready but we'd prefer launching at the same time as we have Bliss v3.5 up and running. Huge update, Takistan and Utes are ready. Question for our community regarding Utes: Do you guys have any problem with no vehicle spawns for Utes? We're debating whether or not we should spawn vehicles. If you guys think we should have spawn locations, which vehicles and where? Look in the BlissHive.log for the line: call proc_loginSurvivor('XXXXXXXXX', 'USERNAME') XXXXXXXXX - user id (profile/survivor table) USERNAME - user name (profile table) That said, whitelisting for Bliss is being removed on v3.5 - which will be a mandatory update for all Bliss community/private servers. The best whitelisting option at the moment can be ran from your computer but has some issues with whitelists over 100 players in size: http://dayzmod.com/forum/index.php?/topic/87083-whitelist-to-the-rescue/ We're looking for another alternative to this software is the creator decided (for unknown reasons) to stop development on this project.

Again guys, please do not post account-specific issues here that you already have submitted support tickets for. Please allow 12-24 hours for ticket responses.

Karl, please submit a support ticket for this type of issue, I answered your ticket and fixed your server in about 15 minutes total :)

I just made a tutorial for this! Click this link: http://www.survivals...ments.php?id=20 Download Dart here: http://dayzmod.com/f...l-v05-11092012/ It shouldn't take more than 7-8 hours from time of purchase today. I'll be filling orders all day! ALL PRIVATE HIVE CUSTOMERS: Here is a neat tutorial for you! http://www.survivals...ments.php?id=20 Tutorial by: Chad (Survival Servers Co-founder) This will help you change your default loadout! For Example: If you die, you can respawn with more than just the basic items. You can choose to start new characters with maps, food, weapons, and whatever you choose. It is completely customizable and you can choose any items you want. Just follow the simple steps below. ****This is for private hive customers with phpMyAdmin, NOT community hive.**** Step 1 Shut down your server before changing anything. Look at the image below to help you will the steps! Step 2 Go into phpMyAdmin and choose the Chernarus or Lingor database. Step 3 Click on "Instances" on the left side of your screen. Step 4 Edit the "loadout" row, this is where you can add any items you want. Make sure that there are no empty spaces in your new loadout, also check the end of your loadout for extra spaces. See the links below for Item codes! Step 5 Click Go at the bottom of the screen! Here are a few links with all of the Item Codes, you can only use the exact codes! http://picacid.com/arma2/loot_en.html http://bafdom.myfree...hp?t=39&start=0 Here is an Example of a more conservative loadout. Only a map, compass, and basic survival items. [["ItemMap","ItemCompass","ItemMatchbox","FoodCanBakedBeans","ItemKnife","FoodCanBakedBeans"] Here is an Example of a default loadout with an M249 and some other neat things, this type of loadout is obviously meant for a fun, PvP type server. [["NVGoggles","Binocular_Vector","M9SD","ItemGPS","ItemToolbox","ItemEtool","ItemCompass","ItemMatchbox","ItemKnife","ItemMap","ItemWatch","M249_DZ"],["200Rnd_556x45_M249","ItemPainkiller","ItemMorphine","PipeBomb","PipeBomb","ItemBloodbag","ItemJerrycan","ItemBandage","15Rnd_9x19_M9SD", "ItemBandage","ItemBandage","15Rnd_9x19_M9SD","15Rnd_9x19_M9SD","15Rnd_9x19_M9SD"]] Screenshot:

It will be fully automated 15 minute backups with the option to one-click restore any old backup in the last XXX period of time (TBD)

DayZTools Update: Added clean dead body frequency to server settings. TC Admin restarts are based on GMT-7 (PST) time. BEC scheduler is based on your server's time zone. I know it's confusing :) Database tool is coming soon.. it's one of our highest priorities at the moment. It will work wonders with hackers :)

Coming soon!! :)

A support ticket and we'll look into it. Please discuss account related things via support ticket from now on.

Are you on the private/community/ or public hive? UPDATE: Only 1 spot available in our New York Location, and only 3 spots left in Phoenix and Kansas City. Also only 2 spots left in Frankfurt, Germany!