i have same problem i don't know how this kind of shit can happen... i bought this product and now they just global ban me with no reason, do they think its okay to just take away my money!!! BATTLEYE IS PUNCH OF FUCKING JACKASSES!!! THERE WOULD BE NO PROBLEM IF I WOULD HAVE HACKED EVEN ONE TIME BUT BANNING LEGIT PLAYERS IS FUCKING JOKE! sorry about the rage but this shit is just too much for me...........