I won't start a new thread, but I ran into the same issue. Steam shows I have a total playtime of 153 minutes. The sad thing is it instantly puts a sour taste in my mouth for this battleye software. Now no matter how good other people purport it to be, I'll always assume it is some two-bit operation which I imagine if I did call (had they a phone number listed) would be answered by "Peggy". The website honestly looks too small and unprofessional for a product that effectively has control over millions of dollars worth of access rights for a globally distributed customer base. Copy/paste of the email I sent to BattlEye below. Greetings, So, I've no idea why I was banned. A simple sequence of events follows: 1. Attempt to connect to multiple servers, as each game is taking forever to load. 2. One server finally loads, but is unbearably laggy. I disconnect. 3. I search around on various forums for a solution. 4. I restart my computer. 5. I decide to try to connect to another server, but am notified I have been globally banned.