trveblack

First of all i am NOT asking anyone here to unban me, cause i know you cant. Only thing i need is some help or information on how to get rid of my problem. The problem is: a(n ununderstandable) global ban (#cde8) (if I am in the wrong topic, pls correct me, but i didnt find a more-fitting one) (and yes i read the sticky) I did already try to contact the battleye support, writing them a mail with my complaint. (They didn't answer yet/at all). As it contains all necessary information, I will just post it here: Dear Ladies/Gentlemen from Battleye support, I have the following problem: Some days ago i ordered the game (new unopened retail version) ARMA 2 Black Edition and ARMA 2 Operation Arrowhead on "amazon.de". Today when i received the package, I opened it and found the 2 games in their original package and it was clear to see that they had NOT been opened before. Then I installed both. As my actual aim was to be able to play the well-known "Day-Z" mode, I read the official guide from "dayzwiki" guide on how to properly install the mod. When i finished and tried to enter some servers, they wouldn't let me and the appearing message said something like "this and that file are not up to date", so i realized i had to update both ARMA 2 and the addon in order to join servers. After doing that i tried to enter a server again but i got following message: "Sie wurden aus dem Spiel entfernt: BattlEye global ban (#cde8)". I did NEITHER download, NOR install, NOR use any software that in anyways could be seen as a form of "hack". Not in this game and not in any game i played before. The only things i installed in order to be able to play "Day-Z" were: Update for arma 2 v1.11 Update for arma 2 OA v1.60 Day-Z Mod Six updater Beta Patch for ARMA 2 OA I hope you can provide me with at least some information about this ununderstandable ban. But at least (if you are too stubborn to help me) tell me the date of this ban (before today?), so i can find out if "amazon.de" or someone else is responsible (by having abused the serial before selling the game to me). My questions are now: which other possibilities do i have? is there a chance i can convince battleye of my innocence? what am i to do? Just to repeat it: I did NOT hack/cheat/script, i got ban message on first try to connect on a MP server. I did NOT buy an already used version of the game, but a new one. and i'm not asking for an unban, but just for help and/or information. Thx in advance, Black

WTF fuckin battleye posts that they fixed the problem BUT I AM STILL BANNED.

I was banned on my first try to enter an online server (with no reason) I wrote a complaint mail to battleye support. they didnt answer, BUT: 3-4 days later, i tried to join some servers again and noticed i was unbanned (as i could join without problems). BUT after playing for like an hour, i got kicked and banned again (same number #cde8). now i saw that "update" in the battleye news section, that they had false-positives and want to fix the problem, so I tried to join a server and: I was able to. but i dont know, maybe i will be banned again in an hour. maybe not. hope they can fix the problem for ever. EDIT: banned again...

I was banned on my first try to enter an online server (with no reason) I wrote a complaint mail to battleye support. they didnt answer, BUT: 3-4 days later, i tried to join some servers again and noticed i was unbanned (as i could join without problems). BUT after playing for like an hour, i got kicked and banned again (same number #cde8). now i saw that "update" in the battleye news section, that they had false-positives and want to fix the problem, so I tried to join a server and: I was able to. but i dont know, maybe i will be banned again in an hour. maybe not. hope they can fix the problem for ever.

how can i describe the problem without telling a story? if you could give me the prototype of a mail, they would not ignore, i would surely give it a try and send it to them.

Then, my good sir, you would be an ignorant person and my anger on you would be as big as my anger on battleye and their support. btw you DO know what the word "if" means, dont you? (the one before "you are too stubborn" ;) ) can you name any other untactful passage in my mail?

tadaaaaaaaaaaa, problem is back and so am I. ban is there again. same number #cde8. was playing like for an hour on several servers, then while looting some old house, got kicked from server and this console sort of thing said: "My player ID" uses modified data files. blabla global ban #cde8. i repeat i did NOT use other programs than the ones i listed in my first post (in the e-mail), to modify anything. could it be that a virus or something like that modified them? i am seriously mad now. i need a solution as soon as possible.

it seems like i got unbanned by battleye. can now join regular servers. still cant believe my luck. :thumbsup: in case the problem returns, you will hear of me again, but i dont hope so ^_^